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Chi è BTO?
Siamo un centro di ricerca e consulenza indipendente del Gruppo Relatech, attivo in Italia e all’estero, dove affianchiamo organizzazioni e realtà complesse nei loro percorsi di crescita e trasformazione.
💡 Collaboriamo con università, imprese e partner tecnologici di primo livello per tradurre visione e innovazione in soluzioni concrete.
✨ Se cerchi un ambiente giovane, in evoluzione continua, dove le persone contano e le competenze si costruiscono ogni giorno, sei nel posto giusto.
Your role 💼
The Hardware IT Asset Manager is responsible for overseeing and governing the lifecycle of all hardware assets within a global IT environment. The role focuses on ensuring visibility, control, and optimization of hardware resources throughout their lifecycle, from acquisition to retirement.
* Lead the management and governance of hardware IT assets across their entire lifecycle within a global environment.
* Maintain accurate asset visibility and control, ensuring hardware resources are effectively tracked and managed.
* Drive cost efficiency and operational effectiveness through structured hardware asset lifecycle management.
* Work closely with internal stakeholders (infrastructure, procurement, finance, and service management) to support asset planning and operational needs.
* Contribute to the development of hardware lifecycle strategies, including refresh and replacement planning.
* Ensure asset information is properly maintained and leveraged within enterprise ITAM platforms such as ServiceNow HAM Pro and CMDB.
* Promote best practices, governance standards, and process improvements within the IT Asset Management framework.
* Provide data-driven insights and reporting to support strategic decisions related to hardware asset utilization and investment.
Requirements💡
* Demonstrated experience (5+ years) in IT Asset Management with a focus on hardware assets, ideally within complex or international environments.
* Hands-on experience with ServiceNow HAM Pro, including interaction with CMDB structures and asset data governance.
* Solid knowledge of hardware asset lifecycle processes, from acquisition and deployment to refresh and retirement.
* Understanding of IT service management frameworks and governance standards such as ITIL and ISO.
* Proven ability to work in cross-functional environments, coordinating with teams such as procurement, finance, infrastructure, and operations.
* Strong capability in data analysis, asset reporting, and performance monitoring to support operational and financial decisions.
* Effective communication and stakeholder engagement skills, with the ability to translate asset data into actionable insights.
* Bachelor’s degree in Information Technology, Engineering, Business Administration, or a related discipline.
* Nice to have{{:}} Professional certifications in IT Asset Management, such as IAITAM CHAMP or CSAM.
📍 Where{{:}} The position is based in Milan, with occasional business travel and the possibility of an exciting relocation opportunity to Luxembourg. ✈️
🌱 What We Offer
✨ A dynamic, young, and fast-growing environment
🔄 Flexible thinking and working approaches
🎓 Hands-on experience in a stimulating, project-based context
👩 🏫 Opportunities to learn from industry professionals
📚 On-the-job training (and more)
🚀 The chance to work on real projects with tangible impact
The chance to work on real projects with tangible impact
🌍 Inclusion & Equal Opportunity
We believe in people, diversity, and meritocracy. Our recruitment processes are open to everyone—regardless of gender, ethnicity, orientation, or ability. For us, talent is a matter of energy, not labels.
🔗 Discover more about us #BTO
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