Customer Service Representative
International EnvironmentLisbon, Portugal
Full Relocation Bonus Included
Key Responsibilities
As a Customer Service Representative, you will:
* Handle inbound customer inquiries via phone, email, and/or chat
* Provide accurate information and solutions in a timely, professional manner
* Ensure a high level of customer satisfaction and service quality
* Follow internal procedures, quality standards, and compliance guidelines
* Document interactions and update customer records in internal systems
* Collaborate with internal teams to resolve complex issues when required
Full Relocation Bonus
For candidates moving from outside of Continental Portugal:
* Bureaucratic support to get the NIF and NISS
* Assistance in finding a house according to the needs of the candidate
* Relocation bonus of 2500€ (gross) paid with the first payroll cycle
* €1500 Gross offered to support candidates within Portugal (within 100 Km of Lisbon or more)
Why Lisbon?
* One of Europe’s most attractive cities for international professionals
* Mild climate and sunshine year-round
* Vibrant international community and social life
* Close to beaches, culture, cafés, and nightlife
* Competitive cost of living compared to other Western European capitals
Candidate Profile
We are looking for candidates who:
* Native or fluent in one European language (French, German, Italian, Spanish, Dutch, Nordic languages, etc.)
* Have basic to intermediate English skills (B1 or higher)
* Are available to relocate to Lisbon for a minimum of 12 months
* Are customer-oriented, reliable, and eager to learn
* Are open to working in an international, structured environment
No previous customer service experience required — full training is provided.
What We Offer
* International work experience with a global brand
* Paid training and continuous learning opportunities
* A multicultural, professional working environment
* Transferable customer service and communication skills
* A strong career asset for future international roles
This is not just a job. It's a strategic first step in an international career.
Ready to Start Your International Journey?
Apply now!
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