Ph3Overview /h3pbJOB SUMMARY /b /ppFunctions as the strategic business leader of property operations and acts as General Manager in his / her absence. Areas of responsibility include Front Office Shops Recreation / Fitness Center Housekeeping Security / Loss Prevention Engineering / Maintenance Food and Beverage / Culinary and Event Management. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brands target customer needs ensuring employee satisfaction focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brands target customer and property employees and provides a return on investment. /ph3Candidate Profile /h3pbEducation and Experience /b /pulli2-year degree from an accredited university in Business Administration Hotel and Restaurant Management or related major; 8 years experience in the management operations sales and marketing or related professional area. /lili4-year bachelors degree in Business Administration Hotel and Restaurant Management or related major; 6 years experience in the management operations sales and marketing or related professional area. /li /ulh3Core Work Activities /h3ullibManaging Profitability and Departmental Budgets /bbr/Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results. /liliEnsures that all operational areas have an atmosphere that is conducive to the overall guest experience. /liliReviews financial reports and statements to determine how Operations is performing against budget. /liliEnsures capital expenditure funds are being used to address the priorities outlined in the service strategy. /liliWorks with direct reports to determine areas of concern and establishing ways to improve the departments financial performance. /liliStrives to maintain profit margins without compromising guest or employee satisfaction. /liliIdentifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence. /liliCoaches and supports operations team to effectively manage occupancy rate wages and controllable expenses. /liliReviews the Wage Progress Report and compares budgeted wages to actual wages coaching direct reports to address problem areas and holds team accountable for results. /liliDevelops an operational strategy that is aligned with the brands business strategy and leads its execution. /liliMakes and executes key decisions to keep property moving forward towards achievement of goals. /li /ulullibManaging Property Operations /bbr/Strives to improve service performance. /liliCommunicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis. /liliEnsures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. /liliEnsures core elements of the service strategy are in place to produce the desired results. /liliTours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. /li /ulullibLeading Property Operations Teams /bbr/Establishes a vision for product and service delivery on property. /liliChampions the brands service vision for product and service delivery and ensuring alignment amongst the property leadership team. /liliEnsures employees are treated fairly and equitably. /li /ulullibManaging and Conducting Human Resources Activities /bbr/Observes service behaviors of employees and providing feedback to individuals and / or managers. /liliHires operations management team members who demonstrate strong functional expertise creativity and entrepreneurial leadership to meet the business needs of the operation. /liliConducts annual performance appraisals with direct reports according to Standard Operating Procedures. /liliUtilizes an open door policy and reviewing employee satisfaction results to identify and address employee problems or concerns. /lilibStays knowledgeable of leadership talent in the property. /b /liliFosters employee commitment to providing excellent service participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees. /li /ulpAt Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law. /ppbRequired Experience : /b Manager /ph3Key Skills /h3ulliVeterinary Experience /liliHotel Experience /liliHospitality Experience /liliCost Management /liliManagement Experience /liliConflict Management /liliHousekeeping Management /liliProperty Maintenance /liliHotel Management /liliFinancial Report Interpretation /liliPL Management /liliSupervising Experience /li /ulpbEmployment Type : /b Full-Time /ppbExperience : /b years /ppbVacancy : /b 1 /p /p #J-18808-Ljbffr