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Rosewood Rome is seeking an Information Technology (IT) Manager responsible for organizing the IT department during pre-opening and operation, ensuring adherence to professional standards and established procedures.
Education and Experience
High school diploma or GED with 3 years of experience in information technology or a related field.
OR
2-year degree from an accredited university in technology-related business administration or a related major, with 3 years of relevant experience.
Language: Proficiency in English (oral and written) and fluency in Italian.
Responsibilities:
* Ensure compliance with all policies and procedures.
* Demonstrate managerial and team leadership skills.
* Implement and follow corporate manuals and standards.
* Align actions with the company's vision, mission, and values.
* Assist the Managing Director and team with IT matters.
* Plan and set targets for IT procedures.
* Establish clear IT procedures for different user groups.
* Provide technical guidance to users.
* Develop and implement IT modifications and updates.
* Identify areas for system improvements with new software and hardware.
* Evaluate business systems regularly with lead users.
* Document all software development and technical projects.
* Prepare operational manuals, checklists, and procedures for users.
* Continuously review and optimize existing configurations.
* Manage relationships with vendors regarding maintenance contracts and supplies.
* Stay updated on the latest systems through ongoing training.
* Review requests for new applications and coordinate their installation.
* Maintain a clean and organized work environment.
* Perform additional duties as assigned by senior management.
* Remain available and reachable for departmental needs.
Technical Skills Required:
* Microsoft (Micros)
* Opera PMS
* Networking
* VoIP
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Information Technology
Industry
* Hospitality
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