Resident Engine Field Service Representative (T700/T6E1)
At Avio Aero, a GE Aerospace company, we invent the future of flight, lift people up, and bring them home safely. We are a world‑leading provider specializing in the design, production, and maintenance of components and propulsion systems for both civil and military aviation. Respect for people is core to our culture and commitment to FLIGHT DECK, our proprietary lean operating model. We attract, develop, and retain industry‑leading talent from all backgrounds and cultivate communities where people are respected and empowered to reach their fullest potential. For the people of GE Aerospace, their work isn’t just a job; it’s their passion and purpose. We work and win as one team, accountable to each other and our customers, and we are always finding a better way to climb higher together.
Essential Responsibilities
* Manage, as primary interface, any concerns and technical evidences arising from maintenance activities on engines at Customer Lead and ensure the effective exchange of information between the Customer and Avio Aero.
* Liaise with Customer operational department to ensure timely and effective response to technical issues.
* With the support of the System Engineer, be accountable for problem identification and possible solutions to support the Army in determining whether to remove an engine from service after evaluating all possible troubleshooting operations.
* Manage the support and arrangement of shipping and receiving of engines, accessories and engine parts to and from Company sites.
* Ensure monitoring, recording and updating of the availability and the status of the engine fleet.
* Be accountable to support the Customer in planning the maintenance inspections.
* Lead the support of the Customer on interpretation and application of technical publications and Service Bulletins/PTAs, advise on engine operability, and assist in solving problems that may arise during training, maintenance or operational activities.
* Support the Customer on PTAs embodiment, updating of the engine configuration related to the activities accomplished at the Organizational and Intermediate Maintenance Levels.
* Liaise with the Fleet Manager on the availability of engine parts and accessories at the customer warehouse, to support the Organizational and Intermediate Maintenance Levels activity at the 2nd Reggimento di Sostegno AVES Orione and Depot Maintenance Level at the Avio Plant.
* Support the Customer in updating the technical documentation (Engine Logbook, Accessories Log Card, PTAs, Compliance Status, etc.).
* Ensure support on the management and use of the engine Aerospace Ground Equipment (AGE) as prescribed by the applicable Technical Publications.
* Manage, coordinate and arrange any Avio Aero technical intervention for schedule and unscheduled maintenance activities.
* Liaise with the Customer in coordination with Avio Aero for the service data collection for engine and life‑limited parts.
* Autonomously execute, as necessary, maintenance operations tasks and make evaluations of the collected results as per technical manual.
* Act as a Certifying Staff related to engine maintenance activities.
* Manage, coordinate and arrange any Avio Aero technical intervention at the 2ndReggimento di SostegnoAVESOrione and other Customer premises, or other national locations (e.g., Leonardo Helicopters facilities) for schedule and unscheduled maintenance activities.
Qualifications / Requirements
* Bachelor’s Degree or a Technical High School Diploma with previous solid experience in a similar role.
* Thorough knowledge of T700 family engines, accessories, installations, control and monitoring systems as well as interfaces with airframe.
* Ability to read and understand electrical and mechanical schematics of complex equipment.
* Knowledge of configuration control rules, processes and procedures.
* Knowledge of Engine Logbook for consultation and analysis of engine and engine parts data.
* Ability to read and understand nomenclature catalogues, engine technical publications, regulations and applicable procedures (maintenance manuals, parts catalog, calibration procedures) as well as change proposals, technical disposition and repair schemes/instruction.
* Ability to evaluate areas of improvement of existing maintenance procedures.
* Fluent Italian and English.
* Strong interpersonal and communication skills.
* Strong customer mindset.
* Strong MS Office knowledge.
* Eligible for NATO Security Clearance.
* Holder of EMAR66 / AER(EP).P‑66 MILITARY AIRCRAFT MAINTENANCE LICENCE (B1/C) or EASA equivalent.
* Work Visa, in accordance with local regulation, is required.
Desired Characteristics
* Ability to document, plan, market, and execute programs.
* Prior experience working in the military environment.
* Leading initiatives of moderate scope and impact.
* Ability to coordinate several projects simultaneously.
What We Offer
* Smart working and work‑life balance.
* Hybrid work options when possible.
* Performance‑related bonuses and local bonus scheme.
* Flexible benefits platform.
* Life and injury insurance.
* Private medical coverage.
* Employee assistant program.
* Employee special awards (service and recognition).
* Local special agreements and discounts.
* English and language training for you and one member of your family.
* Technical, leadership and development trainings.
* Inclusion & Diversity initiatives.
Equal Opportunity Employer
Avio Aero is proud to be an Equal Opportunity Employer and we are strongly committed to maintaining an inclusive and diverse environment. Every employment decision is taken regardless of national or ethnic origin, religion, sexual orientation, gender identity or expression, age, disability, etc. We are not all the same. Just be yourself.
Relocation Assistance: No.
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