Role
\n
La descrizione completa del lavoro illustra tutte le competenze, l'esperienza pregressa e le qualifiche che i candidati dovrebbero possedere.
\n
Committed to develop your career in IT within large corporations?
\n
Keen on customer support?
\n
Willing to work within an international working environment?
\n
Join our company as an L2 Onsite IT Technician to provide advanced technical support to end users at our customers.
\n
What about your responsibilities?
\n
Support PCs, laptops, mobile devices, peripherals, and workplace equipment
\n
Assist with video conferencing systems, monitors, printers, phones, and projectors
\n
Install, set up, and maintain devices and standard software (Windows, Microsoft 365, iOS)
\n
Troubleshoot basic hardware, software, and connectivity issues
\n
Support walk-up IT desks or kiosks, when required
\n
Provide smart hands support for servers, network devices, and site equipment under remote guidance
\n
Help with basic router and switch installations
\n
Assist with datacenter-related tasks and backup activities
\n
Asset management
\n
Handle tickets and requests in ITSM systems
\n
Location: Milan (City Center - fully onsite)
\n
Requirements
\n
2–5 years of experience in IT support or a similar role
\n
Experience in OS, Apps and H/W installation and troubleshooting depending on project products
\n
Strong knowledge of Windows 10/11, Office 365, and common enterprise applications
\n
Understanding of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi)
\n
Familiarity with Active Directory, Azure AD, Exchange Online, and identity management
\n
Familiarity with ticketing system
\n
Good English and fluent Italian
\n
Communicative and supportive attitude
\n
Benefits
\n
Buddy program
\n
Internal career development program
\n
Onboarding program
\n
Staff discounts
\n
Buoni pasto (Edenred, Sodexo, UP)/ Meal Voucher
\n
Be part of Us