Employee Benefits (for all permanent full-time positions only*) - Annual and medical leave - Annual Wage Supplement (13th month bonus) - Variable bonus - Subsidies for medical, dental & holiday - Medical and group insurance coverage - Long Service Award - Birthday gift - Corporate rate for selected tourist attraction - Privileged rates for usage of Club facilities - Terms & conditions apply.All positions are open to Singaporeans & PRs only. 7)FULL-TIME HOUSEKEEPER (SEALAND VILLA) The Job: Daily Operations - Ensure cleanliness and housekeeping operations for the villas, clubhouse and general areas are running smoothly (including supervision of contractors’ performance & adequate manpower provision from contractors (e.g., housekeeping, laundry services, waste disposal, pest control, etc). - To activate Pest Control personnel should there be any pest-related issue (bees/mosquitoes/sandflies etc.) - Conduct inventory check on check-out days and regular inspections of the villa’s infrastructures to ensure that the villas are well-maintained, no defects, well up-kept and ready for guests’ occupation. To update any defect to respective department for follow-up action. - Issuing maintenance request whenever housekeeping reports on defects; cleaning works order for the housekeeping contractor to follow up on the irregularities and defects, according to ISO practices. - Raise Purchase Requests and issue Purchase Orders according to Club’s procurement policies. - Perform service recovery actions / waivers of charges to affected occupants if any incident occurs throughout their stay. - Coordinate with laundry service provider on the sending and collection of soiled linens upon each check-out and conduct quarterly update on condemned linens and purchase. - Check through the billing submitted by laundry contractor against daily DO (Delivery Order); check for discrepancies and ensure amount charged to the club is correct. - Assist the occupants with basic trouble shooting with the handling of the equipment i.e. refrigerators, air-cons, TV or other electrical appliances. - Prepare weekly fogging notices to guests. - Assist in assets audits carried out twice yearly. - Performing Duty Manager’s Duties. - Perform any other duties as assigned by Management from time to time. Stakeholder’s Communication - Provide guests with information such as rules and regulations, contact number they can call for assistance during their stay. - Engage members/guests in conversation and provide assistance as requested. - Handle members/guests’ problems and complaints promptly and professionally. - Deal with incidents and update management on incidents’ follow-up actions. Requirements: - Minimum GCE ‘O’ Levels or Diploma/Certificate in Hotel/ Hospitality Management with at least 2 years of relevant experience in a similar capacity - Customer service oriented and proactiveness - Possess good problem-solving and decision-making skills - Good customer service skills and integrity - Must be prepared to perform shift duties and work on weekends and public holidays Additional Information: - 5-day work week (Mon to Sun) - Rotating shifts: 8:00am to 5:15pm / 10:45am to 8:00pm - Monthly mobile allowance provided