Inside Sales Representative (F/M) – Italy
♿ Position open to disabled workers
About ICAPE Group
Join ICAPE Group, a European leader in Printed Circuit Boards (PCB) and custom‑made electromechanical parts!
Operating in 60+ countries and trusted by 3,650 customers worldwide, we combine technology, expertise, and service excellence.
Headquartered near Paris, we are a fast‑growing international group with 35 subsidiaries and 700 skilled employees across Europe, Asia, and the Americas.
Now, we’re strengthening our team in Italy — and we want you to be part of our success story!
As an Inside Sales Representative, you’ll play a key role in driving sales performance and ensuring customer satisfaction.
You’ll work closely with the Sales Manager or BU Director, supporting both our commercial development and customer relationships.
Your Main Responsibilities
* Manage quotation requests and prepare sales offers independently, ensuring alignment with company guidelines.
* Follow up offers proactively to build a strong pipeline and close deals.
* Process and monitor orders in our SAP system, ensuring smooth order fulfillment.
* Meet and exceed your KPI and commercial targets.
* Act as a central point of coordination between customers, suppliers, logistics, and internal teams.
* Build and nurture long‑term relationships with your customer portfolio.
* Keep the CRM system up to date and support sales prospecting.
* Participate in customer visits and industry events when needed.
* Contribute to continuous improvement and new business opportunities.
* Bachelor’s Degree or equivalent experience in Sales or Business.
* 3+ years of experience in a technical or distribution environment.
* Fluent in English and Italian (oral and written).
* Knowledge of SAP ERP is a plus.
* Excellent communication and interpersonal skills – empathetic and customer‑focused.
* Strong technical curiosity and commercial mindset.
* Autonomous, organized, and comfortable working in a small, international team.
* Reactive, solution‑oriented, and able to manage multiple priorities.
* Proactive, determined, and results‑driven.
* Exciting and challenging projects within a dynamic, collaborative team.
* Career growth opportunities and international mobility – we promote from within!
* A global environment combining technology, innovation, and customer focus.
Competitive package based on profile and experience — show us what you can do!
Ready to take the next step in your career and grow with a global technology leader?
👉 Apply now and join the ICAPE adventure!
Seniority level
* Mid‑Senior level
Employment type
* Full‑time
Job function
* General Business, Business Development, and Customer Service
Industries
* Appliances, Electrical, and Electronics Manufacturing, International Trade and Development, and Wholesale Import and Export
Location: Modena, Emilia‑Romagna, Italy
#J-18808-Ljbffr