Supplier Quality Engineer, IRQ (Infrastructure Reliability & Quality)
Job ID: 10384464 | Amazon Web Services, Inc. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on challenging problems with thousands of variables impacting the supply chain and are looking for talented people who want to help. You’ll join a diverse team of design engineers, quality/reliability engineers, supply chain specialists, field engineers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for quality and reliability while providing capacity at the lowest possible cost for our customers. We foster an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The AWS Infrastructure Reliability and Quality (IRQ) organization provides quality and reliability support for the critical equipment used in our data centers throughout their lifecycle. A critical piece of this support is ensuring the highest level of initial quality and ongoing support from our vendors. As a Supplier Quality Engineer you will interface daily with AWS Engineering teams, Procurement teams, and vendors to manage infrastructure equipment quality. Our Supplier Quality Engineer is responsible for supplier qualifications, quality monitoring at supplier sites, supplier quality issue resolution and supplier development and quality improvement initiatives. If you want to be a part of a team that has a daily impact on company success, this is a great opportunity for you. In this role you will lead internal and external engagements with engineering, procurement, supply chain management, operations, finance, construction, and suppliers to deliver robust and resilient quality systems at our vendors and within AWS. You will identify supplier quality defects or waste in AWS processes, and drive new processes to eliminate the defects and prevent them from recurring without posing risk to availability. Responsibilities include: Develop, implement and maintain the Supplier Quality roadmap for complex electrical and/or mechanical infrastructure equipment to meet the technical and quality requirements. Manage complete equipment lifecycle quality, working closely with suppliers, engineering, procurement and other internal stakeholders. Improve equipment quality by identifying and closing gaps via on-site audits to ensure suppliers\' quality systems, products, and processes meet AWS Quality and product specifications. Drive Supplier Quality Improvement Programs and track supplier performance with key performance indicators. Develop critical-to-quality parameters, perform critical-to-quality inspections and functional testing for complex equipment to ensure defect-free, high-quality equipment. Review historical failures, design changes and lessons learned to incorporate relevant inspections and tests and update equipment specifications. Lead complex root cause analysis for electrical and mechanical equipment and critical components, collaborating with suppliers and cross-functional teams. Evaluate and validate complex root cause analysis reports from a technical perspective using quality principles. Develop new product and/or supplier qualification plans and drive the quality program from prototyping to mass production for complex equipment in AWS Data Centers. Perform data analysis on failures, produce technical reports to inform design and specification improvements, and drive improvements at supplier factories. Work on concurrent projects, sometimes across multiple regions. Demonstrate a can-do attitude and thrive in a fast-paced environment. Apply sound judgment and maintain excellent written and verbal communication skills. This role requires 30-50% international and domestic travel. Basic Qualifications
- Bachelor\'s degree in Mechanical Engineering Preferred Qualifications
- 6+ years of Product or Supplier Quality Engineering experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D; insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, VA, Herndon - 116,800.00 - 160,000.00 USD annually Posted:
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