We're reinventing payments. In less than four years, Azienda riservata disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose‐built for in‐person commerce, is game changing.Now, over 150,000 customers across four countries choose to transact billions with us every year. But we're just getting started.Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves.The RoleWe are seeking a People Lead to be the dedicated expert for our Italian team. This is a broad, high‐impact generalist role for an operational specialist who can navigate the complexities of Italian market nuances while scaling with a high‐growth international tech company.Based in Milan, you will work closely with the General Manager for Italy to build a high‐performing local culture. While you will be the go‐to expert for everything on the ground in Italy, you will also collaborate with our Global People team in London to ensure local initiatives align with our broader international standards.What You Will Do... Act as the primary partner to the Italy GM and a "bridge" to the UK, translating global strategy into local action while navigating org design and "dotted line" reporting.Oversee the end‐to‐end journey in Italy—including onboarding, payroll, and benefits—while driving cyclical milestones like salary reviews, promotions, and budgets.Serve as the resident SME on Italian Labor Law, ensuring all documentation, employee relations, and local policies are handled with precision.Drive operational excellence by identifying opportunities to automate manual tasks and managing the complexities of organizational change as the Italian site grows.Partner closely with the Workplace Experience team as the "feet on the ground" in Milan to support office opera