Mercier Consultancy is thrilled to offer an incredible opportunity for an Italian Customer Support Representative to join a Leading Tech Firm based in Athens! This role comes with fully paid relocation' making it an excellent chance for candidates looking to experience life in a vibrant city while advancing their careers. As part of this dynamic team' you will provide exceptional support to Italian-speaking customers' ensuring their technical issues and inquiries are resolved swiftly and effectively. This is an exciting chance to work in the technology sector with a forward-thinking company that values innovation and customer satisfaction. Responsibilities - Provide high-quality customer support to Italian-speaking clients - Assist customers with technical issues' product inquiries' and service requests - Document interactions accurately in the CRM system - Collaborate with internal teams to troubleshoot and resolve complex technical problems - Help improve customer experience by collecting feedback and suggesting improvements - Participate in training sessions to stay updated on product developments and support tools Requirements - Fluency in Italian and English' both written and verbal - Experience in customer support' preferably in the tech industry - Strong technical aptitude and problem-solving skills - Excellent communication and interpersonal abilities - Adaptability and willingness to relocate to Athens' Greece - Ability to work efficiently in a fast-paced' dynamic environment - Familiarity with customer support software and CRM systems Benefits - Fully Paid Relocation Package ( Flight' Transfer and 2 weeks in Hotel ) - Private Health Insurance - 2 Extra Salaries Per Year - Support In Finding Accommodation After Hotel - Fully Paid Training - Monthly Performance Premio - Free Greek Course - And More...