Social network you want to login/join with: Do you want to work in a Company leader in the renewable energy market? This position is what you are looking for Join an incredible team in the Top 1 manufacturer Position: Field Application Engineer/After-sales Engineer Role: The Field Application Engineer/After-sales Engineer is responsible for providing technical support through onsite activities and remote assistance to customers or third-party service partners to resolve issues with BESS devices. The role involves coordination with the EU team and HQ team to deliver efficient and satisfactory service to our customers in the EU. Key Responsibilities: Management and Technical Skills in Field Operations: Oversee the technical supervision and physical activities such as commissioning, scheduled, preventive, and corrective maintenance. Focus on resolving after-sales cases promptly to minimize downtime and optimize fault resolution times, maintaining strong relationships with customers, and sharing information with relevant teams. Supervise and evaluate product performance by analyzing BESS device operational data in collaboration with the monitoring team, working closely with HQ and the EU Technical Team. Identify technical solutions to resolve issues efficiently in collaboration with HQ. Complementary Activities: Participate as a technician in commissioning, troubleshooting, and routine maintenance activities on-site. Support the help desk team with phone assistance and ticket management. Skill Requirements: Electrical certification compliant with local regulations. Proficiency in basic electrical tools operation, such as multimeters and torque wrenches. Ability to read electrical diagrams or relevant technical documentation. At least 2 years of onsite experience in BESS commissioning, electrical device installation, wiring, and commissioning. Proficient in English (Listening, Speaking, Reading, Writing) with the ability to produce formal manuals. HSE and PPE Management: Identify risk mitigation strategies and approve operational procedures under the guidance of the HSE Manager to ensure compliance with HSE standards. Spare Parts and Resource Management: Finalize the spare parts list and manage obsolescence, coordinating with EU/HQ technical teams on compatibility. Ensure local teams and service partners have necessary resources and spare parts for smooth operations. Manage inventory of spare parts, including receipt, consumption recording, delivery, and replenishment planning. Coordinate with the Technical and Training teams to align field operations with service quality standards. Collaborate with local service teams and liaise with EU/HQ technical teams on technical issues, replacement parts, and problem resolution. J-18808-Ljbffr