Overview
Experteer Overview
As a Senior Application Developer for a strategic Milan client, you provide development and production support to ensure stable, secure services and quick incident resolution. You act as a technical point of contact, coordinating with client stakeholders and internal teams to maintain continuity and meet service SLAs. You will handle production issues, RCA, and continuous improvements in a fast-paced, payment-focused environment. This role offers scale and direct impact on a key revenue stream within a global fintech leader.
Benefits
* Provide development and production support for Numia-owned systems and integrations
* Serve as first-line advisor for incidents during Italian business hours with optional out-of-hours coverage
* Diagnose and resolve defects, performance and integration issues
* Conduct root cause analysis and implement corrective actions
* Collaborate with Numia stakeholders, internal dev teams, and infrastructure partners
* Assist deployments, patches, and minor enhancements to ensure platform stability
* Manage incidents and changes per SLAs and governance; maintain technical docs and incident records
* Contribute to continuous improvement of support processes and application resilience
Responsibilities
* Strong knowledge of credit/debit card lifecycle, transactions, authorisations, clearing, settlement, and billing
* Hands-on mainframe experience with CICS and DB2
* Ability to troubleshoot with mainframe tools including Eazytrieve
* Experience with API-based integrations between distributed systems and mainframe apps
* Proven production support, incident triage, RCA, and escalation in 24/7 environments
* Experience with client-facing payment systems and time-critical incidents
* Fluent Italian and English (spoken and written)
* Willingness to participate in out-of-hours support as part of a rota
Requisiti fondamentali
* Strong knowledge of credit/debit card lifecycle, transactions, authorisations, clearing, settlement, and billing
* Hands-on mainframe experience with CICS and DB2
* Ability to troubleshoot with mainframe tools including Eazytrieve
* Experience with API-based integrations between distributed systems and mainframe apps
* Proven production support, incident triage, RCA, and escalation in 24/7 environments
* Experience with client-facing payment systems and time-critical incidents
* Fluent Italian and English (spoken and written)
* Willingness to participate in out-of-hours support as part of a rota
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