Overview
This position could be based in any Amazon Operations center across Italy, depending on availability and business needs. Location preferences will be checked during the recruitment process. The role is on-site, with relocation support provided as needed.
When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to ensure your area of the business keeps pace with demand. This hands-on role helps you learn the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with colleagues to address challenges, which means no two days will be the same.
Key responsibilities
* Promote a culture of safety and wellbeing
* Analyse and implement corrective actions to ensure quality and productivity at consistently high levels, and meet business objectives across all shifts
* Support and lead a team and handle administrative work alongside building and supporting a strong team culture
* Analyse performance and suggest process improvements to optimise work and improve customer service
* Collaborate with other managers to standardise shift processes
A day in the life
You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.
Being a key part of the operations team involves working with colleagues in other teams and external partners to ensure we stay on track to meet customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.
BASIC QUALIFICATIONS
* University degree (Bachelor's or Master's degree), completed before start date
* Advanced proficiency in written and verbal English and local language
* Relevant experience in performing data analysis
PREFERRED QUALIFICATIONS
* Currently enrolled in or recently graduated with a Bachelor’s or Master’s degree in Supply Chain, Business/Management, Engineering or another related field
* Experience of communicating with a wide range of stakeholders, including peers and leadership
* Experience in a logistical working environment
* Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the accommodations information on how we hire for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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