Job ID: 10388893 | Amazon.com Services LLCThe candidate will be working as a member of the Sub-Same Day (SSD-Core) Labor Planning delivery team as we work to provide faster than same day delivery across North America. We are looking for an experienced Supply Chain Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross‐functional and technology projects and programs within Amazon Supply Chain. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, resolving conflicts, and communicating to senior management on status, risks and process/product changes.
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Cross‐team coordination, project management and executive presentation skills are essential.Key Job Responsibilities
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Manage full life cycle of complex cross‐functional programs with considerable impact across multiple organizationsDevelop overall program strategy, tactically driving teams inside and outside of the organization to deliverDefine the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metricsWork autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisionsPartner with teams across the business you support and beyond to source, allocate, and coordinate resourcesPartner with customers, internal/external teams, and engineering teams to determine project priorities and move forwardOversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross‐team collaboration, long‐term impacts from third‐party solutions, security not considered, insufficient stakeholder review, etc.)Solve ambiguous problems and proactively identify and mitigate risks before they become roadblocksWork with program managers, business leaders and the executive team to communicate and impact critical business initiativesDevelop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to milestones and performance across all projectsEngage other Amazon business units globally to share best practices and improve end‐to‐end outcomes for Amazon customersRoll up your sleeves and do whatever is necessary; general manager/owner mentalityCreate, communicate, and manage budget for projects
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Basic Qualifications
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3+ years of program or project management experience3+ years of working cross‐functionally with tech and non‐tech teams3+ years of defining and implementing process improvement initiatives using data and metrics2+ years of supply chain experienceBachelor's degreeKnowledge of Excel (Pivot Tables, VLookups) at an advanced level and SQLExperience defining program requirements and using data and metrics to determine improvements
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Preferred Qualifications
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3+ years of driving end‐to‐end delivery and communicating results to senior leadership3+ years of driving process improvementsExperience in stakeholder management, dealing with multiple stakeholders at varied organizational levelsExperience building processes, project management, and schedules
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Benefits and CompensationThe base salary range for this position is listed below. Your Amazon package will include sign‐on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.
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Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription), Basic Life & AD&D; insurance and option for supplemental life plans, EAP, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage, 401(k) matching, paid time off, and parental leave.Salary ranges (USD annually):
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- New York, NY: $94,300.00 - $141,500.00
- Nashville, TN: $77,200.00 - $115,800.00
- Bellevue, WA: $85,800.00 - $128,600.00
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