The Bridge S.p.A. - STORE VENEZIA SALES ASSISTANT_PT 20h
Reports to : Store Manager
Main duties : To provide consistent and exceptional standard of customer service in the store.
The Role : To maximize sales for the store; To develop enduring relationships with clients; To provide product, promotion, and pricing information by clarifying customer request; To approach customers and offer them advice and support on product to persuade them to buy; To manage promotional allowance, rebate, and pricing discrepancies by researching promotion details and regular and special prices; To understand and be able to advise customers on smart professional dress and appearance; To resolve order and inventory problems by investigating data and history; To handle returns of merchandise; To maintain a clean and orderly environment in the store at the highest standard; To support the team on the general operations of the "The Bridge" store; To arrange merchandise on shelves according to popularity and other criteria; To operate cash registers and close daily revenues; To maintain customer database by inputting customer profile and updates; To go the "extra mile" to meet targets.
* The Candidate : Chinese Speaking at least, 3 years of working experience in the role Fluency in English (written & spoken) is strongly desired; Retail or service industry experience; Great customer service and people skills; Ability to communicate and inspire customers & store colleagues;
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