Sr. Business Manager, CM Mgt, Ring Supply Chain and Operations
Ring is seeking a highly motivated and business-minded Business Manager to join the Contract Manufacturer Business Management team. This individual contributor role will own day‑to‑day business management execution for a dedicated Contract Manufacturer and serve as a key interface between Ring and the CM across NPI, launch, and sustaining programs.
This role is critical to driving supplier execution, commercial alignment, cost management, operational readiness, and cross‑functional coordination. The Business Manager will partner closely with Product, Engineering, Supply Chain, Finance, Quality, Operations, and CM stakeholders to ensure manufacturing plans are executed with the right cost structure, business terms, capacity readiness, and delivery discipline.
The ideal candidate has strong experience in consumer electronics, supplier management, contract manufacturing, cost analysis, and cross‑functional program execution. They should be comfortable working through ambiguity, managing detailed business operations, and escalating risks with clear recommendations. They should bring strong ownership, structured thinking, analytical capability, and the ability to influence internal and external stakeholders through data, business judgment, and clear communication.
Key job responsibilities
* Own day‑to‑day business management execution for a dedicated Contract Manufacturer, serving as the primary business interface between Ring and the CM.
* Manage CM business operations across NPI, launch, and sustaining programs, ensuring alignment on cost, schedule, capacity, commercial terms, and execution readiness.
* Build strong working relationships with CM counterparts to drive accountability, transparency, and timely issue resolution.
* Support the CM Business Team Manager in executing broader CM strategy, supplier governance, and portfolio‑level business priorities.
* Partner with Product, Engineering, TPM, Supply Chain, Finance, Quality, and Operations teams to support program execution from concept through launch and sustaining production.
* Drive CM readiness tracking, business milestone alignment, RFQ execution, cost reviews, capacity planning, and launch support.
* Identify execution gaps, business risks and decision blockers early and provide clear escalation paths with recommended actions.
* Ensure CM commitments are documented, tracked and delivered against agreed timelines.
* Support commercial negotiations with the CM, including cost, payment terms, business terms, tooling, NRE, capacity and other manufacturing‑related agreements.
* Analyze CM quotations, cost breakdowns, MVA, tooling, E&F and other commercial inputs to identify gaps, opportunities and negotiation levers.
* Drive cost reduction initiatives, cost benchmarking and supplier accountability to support Ring’s cost competitiveness.
* Partner with Finance and cross‑functional teams to validate business cases, cost assumptions and financial impact.
* Monitor CM performance across cost, quality, delivery, responsiveness, execution discipline and overall business partnership.
* Track risks related to manufacturing readiness, capacity, material availability, business terms, regional footprint and launch execution.
* Work with internal teams and CM partners to define mitigation plans and drive follow‑through.
* Support regular supplier performance reviews, business reviews and operating mechanisms.
* Prepare clear business updates, decision summaries, RFQ analysis, cost review materials and escalation documents for leadership review.
* Translate complex program, cost and supplier issues into structured recommendations and actionable next steps.
* Influence internal stakeholders and CM partners through data‑driven insights, strong business logic and practical execution plans.
* Maintain communication rhythm across global teams to ensure alignment and timely decision‑making.
* Identify opportunities to improve CM management mechanisms, reporting, cost tracking, risk visibility and decision‑making processes.
* Maintain accurate documentation of CM agreements/SoW, business decisions, cost assumptions and action items.
* Adopt scalable tools, dashboards and working mechanisms to improve operational efficiency and transparency.
* Contribute to continuous improvement across the broader Business Management function.
About the team
Ring and Blink are committed to making neighborhoods safer by delivering accessible, reliable, and innovative home security products to customers around the world. The Supply Chain and Operations team plays a critical role in bringing this mission to life by supporting the business from product concept and development through NPI, launch, and sustaining operations.
The Business Management team serves as the key business interface between Ring/Blink and global manufacturing partners. It works closely with Product, Engineering, Supply Chain, Finance, Quality, Operations, and Contract Manufacturers to ensure the right manufacturing strategy, cost structure, supplier partnerships, and execution plans support Ring’s product roadmap.
In this role, you will own the business execution for a dedicated CM and solve complex supply chain and manufacturing challenges. You will work closely with teammates and cross‑functional partners across regions to launch and scale Ring and Blink products with speed, quality, cost competitiveness, and operational discipline.
This is a fast‑moving, highly cross‑functional team where ownership, structured thinking, attention to detail and stakeholder management are essential. The work directly impacts delivery of trusted products and advances Ring and Blink’s mission of making neighborhoods safer.
Basic Qualifications
* 5+ years of developing, negotiating and executing business agreements experience
* Bachelor’s degree in Supply Chain, Business, Engineering or related field
* 5+ years of program, project or product management, or leading product implementation experience
* Experience in high‑volume manufacturing operations or sourcing environments
* Knowledge of basic supply agreement construction and key contracting provisions/requirements
* Experience in global supply chain management, managing cross‑functional teams in a fast‑paced consumer electronics product company
* Experience with Continuous Improvement and Six Sigma methodologies
* Experience in data analysis using tools such as Excel, Pivot Tables, SQL, Tableau or equivalent
Preferred Qualifications
* Experience interpreting data and making business recommendations
* Experience identifying, negotiating and executing complex legal agreements
* Experience developing strategies that influence leadership decisions at the organizational level
* Master’s degree in Business Administration, Finance, Economics, Computer Science or related field
* 2+ years of working with Data & AI related technologies, including AI/ML, GenAI, Analytics, Database experience
Location: USA, IN, Virtual Location - Indiana
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.
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