Retail Operations Specialist
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Retail Operations Specialist is responsible for driving operational excellence across retail activities, ensuring accurate asset management, supporting retail project execution, and enabling data-driven decision-making. This role acts as a key link between different partners, ensuring efficient deployment, tracking, and optimization of retail initiatives.
Key Responsibilities
High Value Assets Tracking & Operational Management: Monitor the status and accuracy of LDU (Live Demo Units) and Seeding devices in line with company guidelines;support deployment, recollection, and rework processes, ensuring proper tracking and regular reporting.
Lead and Support Retail Projects: Monitor and follow up on project execution and performance;track sell-out results and engagement in internal/external tools/apps;provide actionable feedback and performance reviews to drive results.
Power BI Dashboard Development & Maintenance: Build and maintain data-driven, interactive dashboards to track retail project performance, field productivity, and sell-out trends;develop weekly, monthly, and ad-hoc reports to support decision-making;identify performance trends and provide proactive business recommendations.
Internal Retail System Launch & Local Maintenance: Collaborate cross-functionally with internal and external partners to support the implementation of internal Retail Management Systems (RMS);ensure accurate data migration, validation, and alignment with global standards;support ongoing system maintenance from a retail operations perspective.
Retail Data Integrity & External Communication: Ensure data accuracy and consistency across retail systems;coordinate with third-party vendors and agencies to maintain high-quality data updates and reporting standards.
Reporting & Stakeholder Management: Prepare and maintain project trackers, recap reports, and status updates, ensuring clear and structured communication.
Requirements
Bachelor or Master Degree in Economy, Marketing or related fields.
Fluent in Italian and English, Chinese may be considered as a plus.
Good knowledge of MS Office package (in particular Excel and PowerPoint).
Power BI is mandatory2-3 years of analytical experience in trade and retail marketing, preferably within a fast-paced, consumer-focused industry.
Highly collaborative style and willingness and demonstrated ability to work in teams.
Strong problem-solving and excellent analytical skills, detail-oriented, creative mindset.
Able to work under pressure and deal with tight deadlines. xrdztoy
Passionate about the mobile industry and technology market.