General Manager – Lifestyle Luxury Hotel | Venice, Italy LHC International Southern Europe is a specialised Executive Search boutique focused on Hospitality and Real Estate. Our work centres around identifying and appointing senior leaders and key executives who drive sustainable growth, operational excellence, and long-term asset value.
General Manager: This design-led property blends contemporary sophistication with authentic local heritage, offering guests an immersive destination experience rooted in culture, craftsmanship, and modern hospitality. As General Manager, you will hold full responsibility for the hotel's strategic direction, operational leadership, financial performance, and overall guest and brand experience.Beyond day-to-day operations, this role requires a visible, charismatic leader capable of elevating the property's market positioning, strengthening its commercial performance, and creating a culture of excellence across the team.Leadership & Strategic DirectionLead the hotel's overall strategy and long-term positioningPosition the property as a leading lifestyle destination within VeniceDrive brand differentiation, guest loyalty, and market relevanceBuild strong relationships with ownership, corporate stakeholders, and local partners
Financial & Commercial Performance:Hold full P&L; responsibility for the propertyLead budgeting, forecasting, and business planning processesDrive performance across all revenue streams, including Rooms and Food & BeverageWork closely with Sales, Marketing, and Revenue teams to maximise performanceIdentify and unlock new commercial opportunities across key market segments
Operational Excellence:Oversee all hotel operations, ensuring seamless and efficient performanceMaintain the highest standards of service quality, product, and presentationDrive continuous improvement and operational efficiencyOversee maintenance and capital planning to protect and enhance the asset
Guest Experience & Brand PositioningEnsure delivery of an exceptional and personalised guest experienceActively engage with VIP guests and key clientsMonitor guest feedback and reputation metrics, driving continuous improvementIntegrate local culture and experiences into the guest journey
People & Culture LeadershipLead, inspire, and develop a high-performing leadership teamFoster a culture of trust, collaboration, and excellenceDrive talent development, engagement, and retentionCreate an environment where teams feel empowered and motivated
Community & Stakeholder EngagementAct as ambassador of the hotel within the destinationBuild strong relationships with local partners and institutionsSupport initiatives that strengthen the hotel's identity and positioning
What We Are Looking For:This role requires a dynamic, commercially driven hospitality leader with strong emotional intelligence and a passion for lifestyle hospitality.
Significant experience as General Manager or Executive Assistant Manager within upper-upscale or luxury hotelsStrong commercial acumen and proven financial leadershipExperience in lifestyle, design-led, or culturally connected hospitality environmentsA track record of delivering strong guest satisfaction and financial performanceThe ability to inspire teams and lead with authenticityStrong stakeholder and ownership relationship skills
Fluent Italian and English are essential. Additional languages are highly valued.
This is an opportunity to lead one of Venice's most distinctive lifestyle hospitality assets and shape its future positioning.If you are fully qualified for this role, please send your CV (in English) and approximate salary expectations to: note that only candidates who have the legal right to work in the EU will be considered for this role.