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Strategic global alliances director (vimercate)

Vimercate
Genesys
Pubblicato il 8 gennaio
Descrizione

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI‐powered Experience Orchestration platform, companies accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.MissionOwn and grow the Genesys business with Global System Integrators (GSIs) and the technology ecosystems of AWS, Salesforce, and Service Now across the region. Build deep, multi‐level alignment (sales, pre‐sales, delivery, executive) and drive awareness, enablement, pipeline, and bookings.What you'll doPartner strategy & planning: Build and execute a joint business plan per partner (coverage model, targets, prioritized industries/use cases, enablement plan, and marketing calendar). Map stakeholders (sales, pre‐sales, practices, COEs, executive sponsors) and maintain multithreaded relationships.Awareness & enablement: Run playbooks and enablement paths (discovery, demo, competitive, deal registration, services packaging) for partner sales/SE/delivery teams. Orchestrate joint solution narratives: Genesys Cloud + (AWS / Salesforce Service Cloud / Service Now CSM & workflows).Go‐to‐market & pipeline creation: Launch vertical campaigns and ABM motions with partners (events, webinars, executive roundtables). Drive co‐sell motions (deal registration, opportunity mapping, account triads with partner sellers and Genesys AEs).Opportunity execution: Progress joint deals through a recognized sales methodology (MEDDICC); clear blockers; coordinate resources (SEs, PS, legal). Ensure services readiness (scoping, delivery models with GSIs, success plans).Governance: Run QBRs and monthly pipeline reviews with each partner. Track/report KPIs; manage MDF/co‐marketing budgets; ensure brand and compliance standards.Travel: 30–50% (partner sites, joi

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