Deutsche Telekom connects millions of people around the world.
We are a leading telecommunications company and a trusted companion in a connected world, at home, at work, everywhere.
We believe technology should serve people and the planet. We balance innovation with responsibility, combining business success with social and ecological impact.
Our goal is simple: connect everyone to the opportunities of now while shaping a sustainable tomorrow. Within Telekom, Products Innovation Experience (PIX) brings this vision to life.
Designers,product thinkers and technologists from many disciplines work side by side to createproducts and services that people love and trust.
The heart of PIX is its people. Brave, curious and driven by purpose, they grow and innovate together. We value empowerment and balance, because meaningful innovation begins with people who feel inspired to create.
We are looking for a Digital Designer (AI experiences) (m / f / d) to join our Design & Customer Experience team and shape how intelligent technologies become useful, understandable and human in everyday experiences.
What We Provide
We believe great work happens when people feel trusted, supported and inspired. Our culture combines ambition with humility, bold in what we create and grounded in how we collaborate. Our culture comes to life through:
* Value-based innovation culture that unites creativity, responsibility and purpose.
* International and diverse team of creative minds collaborating across domains and locations, empowered by Telekom's world-class capabilities.
* Responsible impact through near-term and visionary projects that shape how people and businesses experience technology worldwide.
* Creative environment that encourages experimentation and collective problemsolving.
* Continuous learning and growth through horizontal and vertical development opportunities.
* Caring Leaders who empower career development and a positive work environment.
* Flexible hybrid setup based in Milano, with collaboration shaped by project and individual needs (up to 50 % onsite, up to 20 % travel).
What You'll Do
As a Digital Designer for AI experiences, you design human-centered products that make AI understandable, useful and trustworthy – turning emerging technologies into meaningful value at scale.
* Rapidly prototype and validate AI-driven experiences – using real or simulated models, data and prompts to test interactions early, with a learning-through-making mindset to guide discisions.
* Design human-AI interaction patterns – shape flows, feedback, explanations and controls that help people understand and confidently use AI-powered features.
* Collaborate across disciplines – work closely with researchers, data scientists, engineers, product and design to integrate AI capabilities into customer-centric solutions.
* Balance intelligence and responsibility – design experiences that are transparent, ethical and aligned with customer needs and business goals.
* Translate complexity into clarity – turn technical concepts, models and constraints into intuitive experiences and interfaces.
* Drive AI exploration – experiment with new AI tools, models and workflows to inform future concepts and product directions.
* Contribute to learning – share insights, patterns and best practices to strengthen AI design maturity across the organization.
Your Skills
As Digital Designer (AI experiences) at Telekom, you combine strong design craft with deep curiosity for technology and intelligent systems.
* Human-centered design craft – design interaction, UX and high-quality visual interfaces that form coherent end-to-end experiences.
* UI design craft – design high-quality, visually refined user interfaces, with attention to hierarchy, typography, spacing and interaction details.
* AI and technology fluency – hands-on experience working with AI-powered tools, models or APIs, and a solid understanding of how AI systems behave and fail.
* Prototyping capability – explore AI-driven concepts through rapid prototyping and experimentation.
* Design systems usage – apply and extend existing design systems to support AIdriven patterns, behaviors and components consistently.
* Accessibility and inclusion – design AI-powered experiences that work for everyone and reflect inclusive design principles.
* Ethics awareness – consider bias, transparency, trust and accountability when designing AI-powered experiences.
* Collaboration and communication – work across disciplines and explain AI-driven design decisions clearly.
Your Profile
* Degree in Design or a related field, with proven experience in digital design.
* Track record designing AI-powered experiences within digital products or services.
* A portfolio that demonstrates end-to-end design thinking, including experimentation, prototyping and decision-making — ideally with AI-driven features.
* Fluent in English; German or other languages are a plus.