A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care. Position:CLIENT ADVISOR Tempo parziale - Categorie Protette (L.68/99) - The Mall LeccioFor our boutique in The Mall Leccio we are currently looking for a highly motivated Client Advisor with a strong passion for creating an exclusive experience for our customers. We value results oriented individuals who have willingness to learn, always up-to-date on fashion trends and with a strong interest for our brand and our product. Responsibilities will include:Client Master the client journey; Create customer emotion and desire; Engage existing and prospect clients as per weekly plan defined by store management; Deliver the Valentino Couture service in an impeccable way in every phase (preparation for sale, welcome, exploring the client, presentation of the product, closing and farewell); Focus ondevelopment and retention of existing clients, recruitment of new and potential ones; Engage the client through every selling opportunity - walk in, private appointment, phone consignments; Activelyparticipates to the sales in partnership and oto appointment routine. Operations and visual Deal with all sales and after sales activities (boutique returns, end of season, customer returns, repairs, complaints; Ensure productgood maintenance, replenishment on the floor; Know thewarehouse stock of all categories in order to ensure re-stock shelves and maximize sales; Respect administration and operations procedures; Liaise with the in-store visual to follow display guidelines; verifies and reports all relevant information to store management. Qualifications: Retail experience; Excellent interpersonal and effective communication skills; Fluency in English and Italian is essential, second language is preferred Be a team player with a pro-active attitude High fashion knowledge Ability to adapt to changing needs of the company as necessary Must have client network in luxury environment The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equity. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.