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Join to apply for the Data & Operations Supervisor role at YouNet Media
ABOUT BUZZMETRICS
Buzzmetrics is a member of YouNet Group - the leading SocialTech Group powering Sales, Marketing and Operations.
Job Description
ABOUT BUZZMETRICS
Buzzmetrics is a member of YouNet Group - the leading SocialTech Group powering Sales, Marketing and Operations.
Founded in 2013, Buzzmetrics is the pioneers of using social listening data to bring businesses & consumers closer together. Based on the key idea that social media is a virtual society where people live their second life, we exist to deliver better business outcomes through the understanding value of online voice.
Buzzmetrics is rapidly expanding and we are looking for steady and analytical professionals to help support our growth.
WHAT IS JOB PURPOSE?
Join Buzzmetrics as our INI Data & Operations Supervisor and take charge of turning complex operational data into actionable insights. You will manage and optimize our data systems, ensure process compliance, and coordinate cross-functional workflows to keep projects, revenues, and costs on track. This is a key role for a detail-driven leader who thrives on making operations smarter through data.
To oversee and ensure the accuracy, consistency, and availability of operational and business data for the Industry Insight division. This role supervises end-to-end data processes — from collection, structuring, and validation to reporting — while supporting operational workflows, project tracking, and financial monitoring to drive informed decision-making.
WHAT WILL BE YOUR RESPONSIBILITIES?
Data Management & Quality Control (35%)
* Supervise the collection, cleaning, validation, and integration of data from multiple sources (BI tools, CRM, project trackers).
* Maintain and optimize centralized databases for projects, revenues, and operational costs.
* Ensure data accuracy, completeness, and compliance with internal governance standards.
* Develop data dictionaries and guidelines for consistent data usage.
Data Reporting & Visualization (30%)
* Build and maintain operational dashboards (Power BI, Google Looker) to visualize project status, revenue realization, and cost tracking.
* Provide regular operational and financial performance reports to senior management.
* Create ad-hoc data analyses to support business and operational decisions.
Operational Coordination (20%)
* Supervise day-to-day operational activities related to data collection, project tracking, and reporting.
* Monitor project delivery milestones and coordinate with relevant teams to ensure billing and invoicing accuracy.
* Collaborate with Finance, Research, and Data teams to align operational and data workflows.
Process Optimization & Compliance (15%)
* Ensure adherence to standardized data management processes.
* Identify inefficiencies in data workflows and propose improvements.
* Support automation initiatives to reduce manual workload and improve data accuracy.
WHAT WILL MAKE YOU SUCCESSFUL?
Education/ Knowledge
* Bachelor’s degree in Marketing, Communications, Data Analytics, Business Administration, or a related field.
* Additional certification in Data Management, Business Intelligence, or Project Management is an advantage.
Skill
* Proficient in data management, cleaning, validation, and visualization using BI tools (e.g., Power BI, Google Looker) and CRM systems.
* Strong ability to translate data into operational and business insights to support decision-making.
* Skilled in stakeholder coordination, cross-functional communication, and operational process management.
* Excellent analytical thinking, structured problem-solving, and strong business acumen.
Experience
* 2–3+ years of experience in data project management, operational management, or business intelligence.
* Proven track record in managing multi-source data systems and building operational dashboards.
* Demonstrated ability to manage project timelines, budgets, and process compliance.
Personality
* Detail-oriented with a strong data accuracy mindset.
* Proactive problem solver with a focus on process improvement.
* Able to balance short-term operational execution with long-term system and data optimization.
* Collaborative yet confident in making decisions based on data evidence.
* Growth-oriented — sees each project and dataset as an opportunity to refine processes and deliver better business outcomes.
Company Benefits
* Competitive salary, 13th month salary
* Premium healthcare insurance (for Upper Senior level)
* 12 days of annual leave & 5 days of sick leave
* Performance appraisals every year
* Standard health check
* Company trip, Year end party, Team building
* Occasion-based offerings: Birthday, wedding, maternity, …
* Parking support
* Equipment for work (Laptop)
* Access comprehensive training to stay ahead in social media trends and tools, enhancing your skills for continued growth
* Thrive in a fast-paced,dynamic environment where you’ll collaborate with teams across the company to solve challenges and drive innovation
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Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
IT Services and IT Consulting
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