DescriptionAre you our next IT Helpdesk Administrator? Do you want to take your first step into an IT career with plenty of opportunities to learn and grow? If you’re tech‑savvy, solution‑driven, and eager to build your skills in a dynamic environment, this could be the role for you!Required LanguageRomanian, German, EnglishEmployment TypeFull timeContract TypePermanentYour ProfileEnglish level min B2, German level C1Previous experience (6 months or more) in desktop administration, IT support, or a comparable role is an advantageAbility to manage multiple tasks simultaneously and deliver under short deadlinesAbility to work with minimal supervision, make independent decisions and solve complex problemsGood understanding of IT support processes, desktop systems, and workplace technology operationsAbility to work in a dynamic, fast‑paced environmentDemonstrated ability to develop professional relationships and interact with colleagues of all levelsSolution driven mindsetConditions For Internal CandidatesTenure of at least 6 months in the current role within the companyNo written warnings in the past 6 months or ongoing disciplinary processYour Future RoleSupports hardware and software platformsProvides user management supportAnalyses and resolves hardware and software related problemsMaintains workstation patching and ensures the required patching levelKeeps close contact with Service Desk CenterManages the desk, sets up and patches PCs and phonesProvides people with PCs set up according to company requirements and in the most efficient wayFollows standards and procedures regarding use and maintenance of PCs including software and peripheral equipmentCreates standard installations for specific groups of users according to agreements between IT and OperationsParticipates in the implementation of new (standard or developed) software, ensuring no conflicts with other installed software and adjusting master installationsTracks all software licenses used in the call center and ensures all computers use legal copies of softwareVerifies that no software is installed without proper licenses on PCsIdentifies and tags all IT related assets and keeps accurate records of existing assets at the call centerAdministers software licenses in use and keeps accurate recordsDiscover What Awaits YouDaily meal tickets worth 30 RON to keep you fueledComprehensive private medical insurance to take care of you (can be also extended to your family)Employee Assistance Program Subscription with EAP Romania, providing support for your well-being and personal developmentGreat discounts at partner shops, including electronics, telecommunications subscriptions, dentist partner clinics and optical clinicsAccess to the 7card by Gympass for your fitness and well-beingSpecial banking offers to support your financesReferral premio, depending on the campaign of the job openingA well‑defined career path with many opportunities to grow and exploreA warm, multicultural environment where your unique voice is valued and celebratedAccess to a wide range of training and development opportunitiesDiscover our vibrant communities of interest, including sports, volunteering, mental health allies, parenting and many others#J-18808-Ljbffr