We're looking for a hands-on Operations & Maintenance Coordinator to support and execute our day-to-day operations in Rome.
This is a field-driven role for someone who is not afraid to get their hands dirty, solve problems on the spot, and become the go-to person when something needs fixing, organizing, or improving.
You'll be at the heart of our operations — ensuring that every apartment is perfectly prepared, fully functional, and meets our hospitality standards at all times.
What this role is really about
This is not a desk job.
You will be constantly moving across properties, handling operational tasks, fixing issues, coordinating suppliers, and making sure nothing falls through the cracks.
You don't wait, you act.
You don't escalate every problem, you solve it.
Key Responsibilities
* Support the daily operations across multiple properties in Rome
* Perform basic maintenance tasks, such as:
* Fixing minor issues (lights, furniture, small repairs)
* Troubleshooting Wi-Fi or access problems
* Preparing apartments before guest arrivals
* Coordinate and oversee external contractors when needed
* Manage and organize inventory, storage, and operational supplies
* Assist with procurement and restocking
* Prepare welcome kits and ensure apartments are fully equipped
* Conduct quality checks and inspections before and after stays
* Support housekeeping audits to ensure top standards
* Track and report inventory usage and operational needs
* Ensure each guest has a perfect first impression upon arrival
* Be responsive to last-minute issues, including early mornings, evenings, or weekends
What we expect from you
* A strong "get things done" attitude
* Comfortable with hands-on work and physical tasks
* Natural problem solver who can think quickly and act independently
* Reliable, organized, and detail-oriented
* Flexible and comfortable with a non 9–5 schedule
* Calm under pressure and able to handle urgent situations
* Team player with a proactive mindset
Your Background
* Experience in hospitality, operations, maintenance, or logistics (2–4 years preferred)
* Basic DIY / maintenance skills (you don't need to be an expert, but you're practical)
* Experience in fast-paced or seasonal environments is a strong plus
* Fluent in Italian and English
Why join us
We're a fast-growing company where operations are at the core of everything we do. This role is a key entry point into leadership, with strong growth potential for those who prove ownership and execution.
If you're looking for a purely office-based role, this isn't it.
If you want to learn fast, take responsibility, and grow into operations leadership, we want to hear from you.