At Kestrel Vision group, you'll help build the next era of industry and drive innovation forward.
Si assicuri di leggere attentamente le informazioni relative a questa opportunità prima di inviare la sua candidatura.
Based in Italy, we're currently seeking for our new Field Service Engineer.
Missions and duties:
* Support installation of new systems and upgrades at customer sites across the EMEA region, with the required assistance if needed
* Assist with mechanical, electrical, and pneumatic troubleshooting tasks.
* Perform basic diagnostic activities on electro‐mechanical equipment and escalate complex issues when needed.
* Support senior FSEs in conducting onsite customer training and system familiarization.
* Provide courteous and professional support to customers during service visits.
* Perform routine equipment inspections, preventive maintenance, and system audits following established procedures.
* Maintain clear communication with customers and internal teams regarding activities and follow‐ups.
* Read and interpret basic electrical and mechanical drawings (training provided).
* Complete service documentation, trip reports, and time/expense entries accurately and on time.
* Travel frequently across EMEA (up to 70–90%, depending on workload).
* Perform additional tasks assigned by management.
Profile:
* Current Field Service experience in Europe is strongly preferred.
* Technical aptitude, fast learner, and adaptable to new technologies.
* Hands‐on experience in: installation, alignment, wiring termination, and commissioning of precision electro‐mechanical equipment
* building mechanical frames and support structures
* Skilled in mechanical tools, including: high‐speed drilling, drilling hardened steel, stainless steel, or concrete, tapping and threading, mechanical anchoring
* Skills in technical documentation (electronic forms, reports, SOP creation).
* Strong customer‐facing communication skills, able to explain complex topics clearly.
* Organized, detail‐oriented, self‐driven, and able to manage independent work.
* Experience with planning and executing preventive maintenance activities.
* Strong follow‐up and ownership of assigned tasks.
* Flexibility to work irregular hours or short‐notice travel based on customer needs.
* Italian and English speaking mandatory / French is a plus
Additional but not mandatory skills:
* Exposure to vision systems, sensors, or industrial inspection technologies.
* Basic experience with PLCs, automation, or robotics.
* Experience with mechanical assembly or simple wiring tasks.
* Ability to read more advanced engineering schematics.
* Technical writing or documentation experience. xjrgpwk
* Basic programming knowledge (PLC, Python, C++, etc.).
* Experience in metal fabrication, welding, or machining.