Ph3 Senior Additive Manufacturing Computational Recruitment Consultant | Bridging industry technical knowledge and top talent acquisition processes… /h3 bSERVICE TECHNICIAN /b bWHAT YOU NEED TO KNOW /b ul liPermanent, full‑time position /li liBased in the Thiene, Veneto region, Italy /li liHands‑on role supporting advanced industrial 3D printing systems /li liStrong mix of technical depth, customer interaction and international exposure /li liSuitable for both early‑career and experienced technical professionals /li liUp to 30% travel /li /ul pbTHE ROLE /b /p pYou will join a well‑established additive manufacturing company that designs and supports high‑precision industrial 3D printing systems used by customers internationally. The business has a strong engineering focus and works closely with its customers to ensure reliable, long‑term system performance. /p pAs a Post‑Sales Technician / After‑Sales Engineer, you will support customers once systems are installed, providing remote and on‑site technical assistance across hardware, electronics and software. You will be a key point of contact for troubleshooting, machine start‑up and customer training, helping customers get consistent and dependable results from their equipment. /p pFor junior profiles, this role offers structured exposure to complex hardware, electronics, software and customer environments, with the opportunity to build deep expertise in industrial 3D printing. /p pFor experienced engineers, it offers autonomy, technical ownership, international customer engagement and the chance to influence service quality and diagnostic processes. /p bKEY RESPONSIBILITIES /b ul liProvide remote and on‑site technical support to customers /li liDiagnose and resolve issues across electronics, hardware, software and system performance /li liAct as a first point of contact for customer technical queries via phone, email and digital channels /li liSupport machine installation, commissioning, start‑up and customer training /li liAccurately document cases and actions using a CRM system /li liCollaborate closely with internal engineering and service teams to resolve complex issues /li liTravel to customer sites in Italy and internationally when required /li liContribute to the continuous improvement of diagnostic tools, processes and customer experience /li /ul bEXPERIENCE SKILLS /b p(We are open to different seniority levels) /p ul liTechnical background in mechanics, mechatronics, electronics or similar /li liExperience in technical support, field service, commissioning or troubleshooting /li liAbility to analyse faults and work methodically toward solutions /li liConfidence working with hardware and software systems /li liAbility to read electrical schematics and mechanical exploded drawings /li liStrong communication skills and a customer‑focused mindset /li liComfortable working in a team‑oriented, fast‑paced technical environment /liliWillingness to travel when required /li liOrganised, precise and quality‑driven in your work /li /ul pLess experience but strong technical foundations and motivation to learn are absolutely welcome. /p bQUALIFICATIONS /b ul liDiploma or Degree in Mechanics, Mechatronics, Electronics or a related technical discipline /li liItalian and English, spoken and written /li /ul h3Seniority level /h3 ul liNot Applicable /li /ul h3Employment type /h3 ul liFull‑time /li /ul h3Job function /h3 ul liManufacturing, Engineering, and Training /li liIndustries: ul liEngineering Services /li liIndustrial Machinery Manufacturing /li liManufacturing /li /ul /li /ul pReferrals increase your chances of interviewing at 3ECRUIT by 2x /p pGet notified about new Technician jobs in bThiene, Veneto, Italy /b. /p /p #J-18808-Ljbffr