About Florence Bilingual SchoolFlorence Bilingual School (FBS) is a bilingual Italian/English school that has been active since ****. Accredited by Cambridge International, FBS promotes an educational approach and curriculum aimed at the development of each student's confidence, creativity, and autonomy. Since ****, FBS has been part of the international Cognita Schools group, an extraordinary community of diverse yet connected schools spanning sixteen different countries.With 50 years of experience, our school offers a high-profile education that skilfully combines tradition and innovation. We prepare students to succeed in life by cultivating a global perspective and a fervent passion for learning. We design our educational approach to ensure that students develop the skills necessary to thrive in their personal growth journey, offering them an experience of learning excellence.The school now has an exciting opportunity for an experienced Front Desk Officer to join our fantastic team.About CognitaCognita is a global leader in independent education. Founded in ****, we are a growing community of 90 schools in 21 countries – in Europe, North America, Latin America, Asia and the Middle East – serving more than 100,000 students. Each of our schools is proudly unique; however, our collective purpose is to create an environment where everyone can, "Thrive in a rapidly evolving world".About the RoleAs a Front Desk Officer, you will be the welcoming face of the school and the first point of contact for students, parents, staff, and visitors. You will play a key part in ensuring the front-of-house experience reflects the school's values and commitment to excellence. In this role, you will manage reception duties, coordinate visitor access in line with safeguarding procedures, and handle day-to-day enquiries with professionalism and warmth. You will also support a range of administrative functions, from maintaining records and updating databases to assisting with attend