PpbRPN /b provides pharmaceutical and life science companies with the strategic, in-market, and executional expertise needed to deliver successful bRegulatory Affairs /b and bMarket Access /b outcomes throughout the entire product life cycle and across international markets. /p pWe are looking for a curious, proactive, and solution‑oriented professional with a strong interest in bIT /b and business applications. /p pThe role bincludes both day‑to‑day support to internal users and operational activities related to the configuration and optimization of company applications /b. /p h3Key Responsibilities: /h3 ul liProvide first‑line bsupport to internal users /b on bcompany applications /b and bdigital tools /b, ensuring timely and professional issue resolution. /li libTroubleshoot functional /b and bconfiguration issues /b related to software platforms, networking, user access, permissions, and collaboration tools. /li liSupport bonboarding activities /b by setting up user accounts, managing access rights, and assisting with the initial configuration of corporate applications. /li libMonitor and handle incidents and service requests /b, ensuring follow‑up and clear communication with users and stakeholders. /li liEnsure bcompliance /b with IT policies, security guidelines, and best practices in daily support activities. /li liSupport managing bcompany devices /b and bimplementation /b and optimisation of new software and tools. /li /ul h3Requirements must have: /h3 ul liAt least 1-2 years of experience in bIT support, application support, networking /b or similar roles. /li liGood knowledge of bMicrosoft 365 /b benvironment /b (Sharepoint, Power Automate ecc.) /li liGood knowledge of boperating systems /b, bActive Directory /b, bLog management systems /b and bDatabase management /b. /li liFamiliarity with bCMS /b website creation and management. /li liUnderstanding of buser accounts, permissions /b, and digital bcollaboration environments /b. /li /ul h3Soft Skills: /h3 ul libStructured and methodical approach /b: ability to manage tasks, priorities, and small project activities with discipline and accuracy. /li libEffective communication /b: clear, professional interaction with users and stakeholders, especially when explaining technical topics to non‑technical audiences. /li libContinuous learning and problem‑solving mindset /b: curiosity toward new tools and features, combined with a proactive approach to identifying issues, proposing solutions, and ensuring follow‑through. /li /ul h3Contract details: /h3 ul liThe type of contract will be evaluated based on the candidate’s experience. /li liLocation: Pisa /li liHybrid work /li /ul h3Benefits: /h3 ul liCompetitive corporate welfare plan /li liBirthday leave /li /ul pThe selection, respects Legislative Decree 198/2006 and is open to candidates of any orientation or expression of gender, sexual orientation, age, ethnicity and religious belief. This announcement is designed to respect diversity and inclusiveness. /p /p #J-18808-Ljbffr