Social network you want to login/join with: At Digital Spice, we believe in sustainable, long-term growth through valuable relationship building and nurturing. We welcome prospective team members who can help push our vision forward. We’re currently searching for an experienced content manager to create and implement the execution of client’s content strategy, including strategy development and writing content across multiple channels and platforms that drive awareness, increase engagement and traffic, share the brand story, and increase conversion and enrollment. This is a rare opportunity to further develop a career working with US-based clients and collaborating closely with some of the leading experts in our industry. Work from the comfort of your own home. This is a full-time, fully remote position, based on EST (PST) time zone. Position Summary Reporting to the Senior Director of Digital Marketing, the Content Manager leads the execution of the client's content strategy, including strategy development and writing content across multiple channels and platforms that drive awareness, increase engagement and traffic, share the brand story, and increase conversion and enrollment. A significant component of the position includes writing and creating content for digital channels (web, social media, video, email/text, blogs, newsletters, etc.). The Content Manager will be editing all content for external and internal audiences, track and analyze content performance analytics, and have the latitude to make necessary strategic decisions and adjustments to improve performance. The position will collaborate with internal and external stakeholders to develop content and help execute marketing campaigns and strategies. Key Responsibilities Cross-Functional & Agency Collaboration Serve as the main point of contact for developers on website-related tickets, providing assets, context, and clarification. Work with SEO and paid media agencies to implement data, review copy, and ensure necessary functionality is in place. Assist the internal Support team in responding to franchisee requests related to website functionality, SEO, Google Business Profile, and search visibility issues. Coordinate with internal stakeholders and external partners to align project goals and priorities. Content Development & Management Upload content for landing pages, blogs, and center-specific updates in the CMS. Perform QA testing on staging for new builds: verifying layout, links, responsiveness, metadata, and content accuracy. Collaborate in Figma to help design landing pages and provide input on functionality and content. Ticket & Workflow Management Create Jira tickets for development requests such as page builds, backend fixes, and new features. Monitor and follow up on tickets to ensure timely and accurate completion. Manage content-related tasks in Wrike (e.g., SEO pages, blogs, center updates). Testing & Optimization Create and manage A/B test experiments to assess user engagement and improve performance. Analyze test results and report insights to stakeholders. Occasionally set up GA4 tags and triggers for new landing pages, events, or pixels when needed (e.g., for campaign tracking). Support the team by creating GA4 reports or pulling data upon request. Internal Communications Assist in drafting communications, release notes, and how-to guides for franchisees when new backend features, tools, or processes are introduced. Ensure messaging is clear, consistent, and aligned with operational goals. Qualifications Native or near-native English language proficiency. 2 years of marketing experience focused on content writing and management. Hands-on experience with enterprise-grade web content management platforms. Strong organizational skills and attention to detail. Knowledge of SEO best practices and tactics. J-18808-Ljbffr