Overview Bosch Rexroth Oil Control S.p.A. is the ability to study customized solutions in relation to each specific customer requirement. For this reason, the products of Bosch Rexroth Oil Control S.p.A. they are synonymous with quality and represent a guarantee for the global market. In industrial hydraulics, Bosch Rexroth is actively shaping the transition from conventional to intelligent and connected hydraulics. This opens up enormous potential for the easy and economical integration of machines and systems into modern industrial environments. Our R&D department based in Nonantola (MO) is a center of global competence for Compact Hydraulic products Job Description What will you take care of? Installation and configuration of base operating systems (Windows). Installation and configuration of devices (iOS & Android). Configuration and management of workstations. Configuration and management of peripherals (printers, scanners, barcode readers). Troubleshooting and resolution of issues related to workstations and peripherals. Management of second-level IT support tickets. Monitoring and maintenance of company SLAs for ticket resolution. Implementation of preventive actions to ensure service continuity and compliance with minimum service levels. Qualifications Education : You have a Degree in Computer Engineering or a higher education diploma in Information Technology. Experience and know-how : You are skilled in Microsoft Office and Windows / iOS operating systems. You have a good knowledge of software distribution tools (especially MS SCCM) and a solid experience in IT troubleshooting. Languages : You have a good level of English (min B2) and are fluent in Italian. Soft Skills : You have strong problem-solving skills and an excellent communication and interpersonal skills with end users. You are team-oriented with a strong focus on results. Additional Information If you feel confident in the position don't hesitate to apply take a look! Bosch is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin or ancestry, age, disability or any other protected class Want to know how to live LikeABosch? Moving stories and inspiring interviews. Experience the meaning of "invented for life" by Bosch completely new. Visit our international website. J-18808-Ljbffr