Job Description Here's a taste of what we offer: - Possibility of remote work from home - 40 days of working from abroad - Regular training and long-term development - Travel fund: up to 12 000 CZK per year to spend on airplane tickets for you and your family or friends - Leisure: up to 6 000 CZK per year to spend on sports activities/language courses/etc. - Meal tickets in the value of 160 CZK per working day - 3 extra days of holiday - 23 days in total per year - Discounted air tickets with Air France up to 90% discount - Growing opportunities (90% of our team leaders/managers have been hired internally) - Stable work conditions (permanent contract) and enjoyable environment - Private medical assistance uléka?e.cz for you and your relatives - Discounts with local shops in the Florentinum building - Referral program - Company events If you are: - An open and friendly person and you like to connect with people - Motivated to learn about airline and luxury industries and products such as loyalty programs' booking of flight tickets' B2B activities' social media' after-flight claims' and related subjects - Proficient in English and Italian' interested in using it daily - Experienced in customer service (that is a big plus) Responsibilities What will your days look like? - Helping customers with different requests (through various channels) - Being the link between our partners and customers - Establishing and managing positive relationships with customers as well as co-workers and supervisors Qualifications - Customer Service - Willingness To Learn - Accuracy - Hard Working - Customer Support - Professional Carrying Capacity - Reliable And Punctual About Us It all starts with an encounter and we're sure ours will be a wonderful one! At BlueLink' as a subsidiary of Air France KLM with expertise in customer relations' you'll have the chance to interact with customers from all over the world' develop your communication skills' practice foreign languages and broaden your vision of the world. As our employees will tell you' joining BlueLink means: - Doing a job that's useful for our clients' their customers and tomorrow's world - Blossom in a unique atmosphere and embark on a human and enriching adventure' made up of wonderful encounters' open to the world' cultures and customer relations professions. - Get your career off the ground and grow in a dynamic and stimulating environment' conducive to professional and personal development. With 6 centers in 5 countries on 4 continents' and 35 languages spoken' BlueLink's 2'000 employees enjoy a truly multicultural experience' where mutual help and support enable us to rise to challenges together. Would you like to experience something that makes a difference? Then let's meet! BlueLink is proud to be an equal opportunity employer that celebrates diversity. We are committed to creating an inclusive environment and fostering a corporate culture that both welcomes and respects all individualities. By applying to this ad' you consent to your personal data being collected and processed by BlueLink as part of the recruitment process. This data will be automatically deleted 24 months after the last contact. In accordance with the regulations in force' you may exercise your rights to access' rectify' oppose and delete by writing to the following address: DPO@bluelinkservices.com For further information on the protection of your data' please consult the privacy policy at the bottom of your space.