At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.
Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.
With 56,000 employees in 35 countries, including +2000 in Italy and 15,000 in Europe and Middle East, we connect customers and beauty brands within the world’s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.
As part of the Finance Department, IT Team, you will excel and enjoy this position if you are ready to actively handle the following missions:
Serve as main point of contact on all IT-related matters.
Identify opportunities for improvement and make constructive and innovative suggestions for change.
Manage the process of change, driven by the Group, effectively and by following the Project Governance’s best practices.
Manage resources in IT local Dept.
Responsible for Annual Country IT Budget.
Assist in the implementation and major modifications to the infrastructure of the Country.
Oversee the respect of the Security rules (I.e. GDPR) at the Country level as established by the Corporate Security Department
Oversee the administration and maintenance of the Company's infrastructure
Responsible for fixed and mobile Country Network
Oversee all help desk activities (performed by 3rd parties) at the Country level.
Oversee troubleshooting and interventions and provide experienced support when necessary
Respond to escalated help desk issues or divert them to the European Support Teams.
Maintain vendor relationships and manage the local purchase of hardware and software products, within the Group’s policies and international agreements.
Ensure that company assets are maintained responsibly.
Communicate effectively with internal clients to identify needs
Effectively communicate relevant IT-related information to superiors.
Do not hesitate to apply if you have :
Bachelor's degree in IT or related field.
5+ years of IT management experience.
Strong IT infrastructure and operations management skills.
Expertise in network administration, cybersecurity, and GDPR compliance.
Excellent communication and problem-solving skills.
Retail experience a plus.
Project and change management experience preferred.
How to be successful in the role and at Sephora: By staying results-oriented and proactive in this fast-paced and dynamic environment, you'll contribute to the success of Sephora.
Here, you will find:
Community: authenticity is embraced, and the strength of our differences fuels our collective spirit
Working Environment: modern offices with break/relax areas for your well-being in the center of Milan. Enjoy our extraordinary planning of activities, such as Annual Convention, team buildings, etc.
Work-life balance: lavoro da remoto and flexible hours
Culture of empowerment, learning & growth: you will have the tools, space and opportunity to learn, innovate and lead
Meaningful Rewards: competitive tailored welfare offers, free beauty product gifts and access to discounts on Sephora and LVMH products
Work that brings fulfillment: from delighting clients every day, to inspiring our industry at large, every action makes a difference
Sephora Stands: positive social and environmental impact activities organized by our “Sephora Stands” committee
Join us and belong to something beautiful.
At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.
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