Context & Impact We’re hiring a
Senior UX Researcher
to strengthen our UX capability as Lansweeper continues evolving into a
Cyber Asset Intelligence platform. As one of two dedicated researchers, you will drive end‑to‑end UX research (generative & evaluative) across multiple product squads — shaping not just features, but overall product direction in complex cybersecurity and IT domains.
We are expanding further into cybersecurity‑related use cases (vulnerability management, risk & compliance, asset visibility, identity & permissions). That means new buyer personas, new problem spaces, and strategic research that informs where the product goes next — not just how it looks.
Your mission: ensure we don’t just ship features — we build the right solutions for IT admins, security teams, SOC analysts, and enterprise stakeholders operating in complex, data‑heavy environments.
This is a highly strategic, hands‑on role reporting to the Director of UX, working across Product, Engineering, Design, and Product Marketing.
Challenges
Running end‑to‑end UX research (generative & evaluative) across multiple product squads simultaneously
Designing and leading strategic research initiatives that inform product vision and roadmap
Recruiting and engaging B2B enterprise and cybersecurity personas (hard‑to‑reach users)
Navigating complex, technical domains such as cybersecurity, asset intelligence, and risk workflows
Scaling and improving Research Ops processes in a fast‑moving SaaS environment
Key Responsibilities
Lead end‑to‑end user research across discovery and validation: interviews, field studies, usability testing, surveys, concept validation
Drive strategic research projects that influence product direction and long‑term roadmap decisions
Partner closely with Product Managers, UX Designers, and senior stakeholders to validate assumptions and shape initiatives early
Work across multiple squads simultaneously, ensuring research scales across initiatives
Apply strong qualitative and quantitative research methods, combining interviews with product usage data (e.g., Pendo)
Own and optimise participant recruitment, panel management, and Research Ops workflows
Manage research insights and repositories using tools like Dovetail, Typeform, Pendo
Translate complex findings into clear, actionable insights that influence executive decision‑making
Key Requirements Hard Skills
5+ years’ experience as a Senior UX Researcher in B2B SaaS / enterprise software
Proven experience running end‑to‑end research (generative & evaluative) independently
Experience leading strategic research initiatives that informed product direction
Strong expertise in both qualitative and quantitative research methodologies
Experience researching complex, data‑heavy platforms (ideally cybersecurity, IT operations, compliance, risk, or asset management domains)
Hands‑on experience with participant recruitment, panel management, and Research Ops processes
Skilled with research and analytics tools (Dovetail, Typeform, Pendo or equivalents)
Comfortable engaging technical users such as IT administrators, security teams, engineers, SOC analysts
Soft Skills
Strong facilitator with excellent listening and moderation skills
Strategic thinker — able to zoom out from features to problem spaces
Highly organized and comfortable juggling multiple research tracks across squads
Confident communicator who can translate complex findings into executive‑ready insights
Collaborative mindset — UX as an integrated part of Product, not a silo
Our Offer
Competitive salary package aligned with industry benchmarks
Full‑time, permanent contract
Career growth & learning opportunities in a scaling international tech company
Flexibility in working hours and remote‑first work environment
Company events and team offsites
About Lansweeper Lansweeper is the AI Cyber Asset Intelligence platform helping IT and Security teams gain full visibility, reduce cyber risk, and scale automation with confidence. In today’s complex IT, OT, cloud, and IoT environments, fragmented asset data slows decisions and increases risk. We transform raw asset data into a continuously validated, trusted source of truth — so teams can move faster and act with certainty.
With Lansweeper, Organizations Can
See – Truly complete visibility across hybrid environments
Know – Enriched asset intelligence with lifecycle and risk context
Act – Automate workflows, coordinate remediation, and enforce policy at scale
From universal asset discovery to AI‑powered intelligence, we provide the shared foundation modern IT Operations, Cybersecurity, and Digital Transformation teams rely on.
Our Culture We’re built on four core values:
One Team – United across boundaries
We Care – Customers and people at the center
We Grow – Learning, sharing, improving
We Deliver – Focusing on what truly matters
Team Info You’ll join the UX Team (6 people: 4 Designers, 2 Researchers), reporting into UX Leadership and working closely with Product Managers, Developers, and Product Marketing. Researchers operate across initiatives and product domains, while Designers focus on specific product areas. This role requires comfort operating at both strategic and tactical levels across multiple squads.
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