Grand Hotel Timeo & Villa Sant'Andrea are a collection of Belmond's luxury hotels renowned for providing exceptional guest experiences and unparalleled service. We are committed to maintaining the highest standards of safety, security, and well-being for our guests and employees.
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We are seeking a highly motivated and experienced Safety and Security Manager to oversee all aspects of safety, security, and risk management for a portfolio of our prestigious luxury hotels. The ideal candidate will possess a strong strategic mindset and will be responsible for fostering a strong safety culture across all properties, working with the divisional safety and security lead and general manager to create a secure and welcoming environment for our guests and staff.
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Key Responsibilities:
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Strategic Planning & Governance
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- Develop and implement comprehensive safety, security, and risk management strategies aligned with hotel objectives.
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- Conduct with HOD's annual and regular risk assessments to identify key vulnerabilities and protect critical assets.
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- Serve as the hotel's primary liaison with local authorities, community stakeholders, and regulatory bodies.
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\nTeam Leadership & Operations\n
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- Manage the Risk & Safety department; conduct performance evaluations, hiring, disciplinary actions, and career development.
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- Oversee safety, security, and risk mitigation projects, including vendor contracts and external service providers.
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\nRisk Assessment & Mitigation\n
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- Working with HOD's Identify, assess, and prioritize potential risks to staff and guests, then design and deploy effective mitigation strategies.
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- Develop safety and emergency protocols, tailored to functions and property specifics.
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- Emergency Response & Crisis Management.
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- Lead crisis planning, emergency drills, and the hotels' preparedness programs.
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- Manage incident investigations, coordinate with local emergency services, and ensure prompt resolution and documentation.
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\nSafety Standards & Compliance\n
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- Ensure adherence to all relevant health, safety, fire safety, food safety and security and local regulatory requirements.
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- Perform regular inspections of Risk management systems (e.g., fire and evacuation equipment) and supervise corrective actions when necessary.
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- Reporting & Communication.
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- Provide timely risk and safety updates, incident analyses, and strategic recommendations to senior leadership.
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- Promote a strong culture of safety, security and resilience awareness and compliance across all departments through training and communication initiatives.
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\nGuest & Event Safety\n
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- Conduct risk assessments for VIP visits, special events, and large functions.
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- Advise on and implement protective measures as required.
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\nAdditional Responsibilities:\n
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- Oversee all aspects of physical security, including event security, CCTV systems, and access control.
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- Manage and train security and non-security personnel, ensuring they are well-equipped to respond to a variety of incidents and emergencies.
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- Monitor and maintain all fire safety system and relevant Planned Preventative Maintenance.
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- Manage the safety security and resilience budget, ensuring resources are allocated effectively to address key risks and priorities.
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- Stay abreast of emerging safety and security threats and technologies; proactively implement measures to enhance the security posture of the hotels.
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- Work in conjunction with H.R. to execute background checks and other relevant pre-employment screening.
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- Support F&B; with Hygiene and food safety.
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- Provide guidance and support to hotel management teams on all safety and security matters.
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- Drive a strong culture of safety, security awareness, and continuous improvement across all hotel properties.
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\nRequirements\n
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- Certification in Security Management, Criminal Justice, Occupational Health and Safety or a related field.\n
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- At least 5 years of progressive experience in safety and security management.\n
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- Proven experience in developing and implementing comprehensive safety and security programs.\n
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- Strong knowledge of physical security principles, security technologies (CCTV, access control), and business.\n
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- Risk management methodologies.\n
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- Excellent leadership, strategy communication, and interpersonal skills.\n
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- Ability to effectively train and motivate internal and external security personnel and non-security personnel.\n
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- Working knowledge of relevant safety and security regulations, including European standards.\n