Ph3Overview /h3pField Service Engineer (FSE) in Italy (locations: Bologna, Verona, Milan or nearby areas). The role involves direct client interaction, on-site installation, commissioning, maintenance, and support for electrical equipment and battery storage solutions. /ph3Responsibilities /h3ulliTake ownership of dispatched customer issues. /liliSupport resources dispatched onsite by RFM during commissioning and on-site services. /liliSupport the RFM/Project Manager during commissioning and site acceptance services. /liliDeliver support and contribute service solutions for customers. /liliPerform on-site installation, commissioning, repair, maintenance and testing tasks, including upgrades or rework. /liliFollow operational procedures, processes and practices as defined and applied. /liliFollow applicable health and safety instructions and regulations. /liliEnsure up-to-date documentation and work instructions for existing and upcoming service contracts. /liliSupport Europe Service Management by feeding back analytical service reports and suggesting corrective actions. /liliParticipate in the claim management and RMA process. /liliMaintain service tools and calibration processes. /liliTake on-call duties, including some weekends and nights. /li /ulh3Qualifications /h3ulliEducation as Electrical Technician or Engineer; knowledge of ACDC, Low/Medium voltage; understanding of electrical conduits. /liliItalian and English language skills at least B2. /liliExperience with Battery Storage solutions is beneficial. /liliExperience dealing with customers in critical situations. /liliDriving license is required. /liliHealth Safety training for access to construction sites with electrical training. /liliWilling to work on-call and travel (approximately 60%). /li /ulh3About Us /h3pWe are a green tech company focused on clean power and energy storage solutions, with global reach and ongoing RD in inverter technology and storage systems. /p /p #J-18808-Ljbffr