**Position:** Receptionist
**Location:** La Serena Hotel, Forte dei Marmi
**About Us:**
La Serena Hotel, located in the beautiful Robusto dei Marmi, is a boutique hotel known for its charm, elegance, and personalized guest experiences. We pride ourselves on our dynamic and welcoming atmosphere, offering a unique blend of modern amenities and classic hospitality.
**Responsibilities:**
Greet and welcome guests- Handle check-in and check-out procedures- Answer and manage phone calls- Assist guests with inquiries and provide information about the hotel- Manage reservations and update booking systems- Process payments and handle cash transactions- Coordinate with housekeeping and other departments- Maintain a clean and organized reception area
**Qualifications:**
Previous experience in a similar role is preferred
Excellent communication and customer service skills
Proficient in MS Office and hotel management software
Ability to speak English and Italian (another language is a plus)
Ability to work flexible hours, including weekends and holidays
Strong organizational and multitasking abilities- Positive attitude and professional appearance###
Updated Sample Job Posting
**Receptionist Wanted at La Serena Hotel
**La Serena Hotel, located in the beautiful Forte dei Marmi, is looking for a friendly and organized receptionist to join our team. If you have excellent customer service skills and enjoy working in a dynamic environment, we want to hear from you!
**About Us:
**La Serena Hotel is a boutique hotel known for its charm, elegance, and personalized guest experiences. We pride ourselves on our dynamic and welcoming atmosphere, offering a unique blend of modern amenities and classic hospitality.
**Responsibilities:**- Greet guests and manage check-in/check-out- Answer phone calls and handle inquiries- Manage reservations and update booking systems- Assist with guest services and coordination
**Qualifications:**- High school diploma or equivalent- Previous receptionist or customer service experience preferred- Strong communication skills and proficiency in MS Office- Ability to speak English and Italian (another language is a plus)- Ability to work flexible hours, including weekends and holidays.
Job Type: Full-time
Pay: €1,900.00 per month
Ability to commute/relocate:
- 55042 Forte dei Marmi, LU: Reliably commute or planning to relocate before starting work (Preferred)