Job Description
This position is primarily responsible for providing Time to Pay Administration services, to employees, managers and Human Resources. Undertake all administration tasks associated with and Time & Attendance system (Zucchetti) covering the employment life cycle e.g., on-boarding, employment changes, benefit & pensions administration, and terminations. Responsible for general record keeping. Provide administration support to help deliver a positive employee experience and supporting all employees and managers with first line information and advice on Zucchetti systems, policies and procedures, in accordance with Service Level Agreements.
Responsibilities
- HR SYSTEM MAINTENANCE
- Accurate & timely input of time & attendance (Zucchetti) data and provide data changes to payroll as required.
- Processing employee data changes, checking employee records and completing data cleansing to ensure accuracy of our people data.
- Generate payroll/HR information e.g. turnover/headcount, payroll and absence reporting, and ensuring data produced is accurate and supports achievement of business / HR objectives.
- Provide super user support related to service requests, help desk cases.
- Provide escalation support to resolve Zucchetti time & attendance access issues and to facilitate set up of access for new hires, termination of system access for leavers, and request updates to Zucchetti role profiles as required working in partnership with local IT and Zucchetti IT.
- Provide data to support Compensation and Benefits annual cycle e.g., Bonus, Merit and pay data surveys.
- GENERAL TIME TO PAY ADMINISTRATION
- Process documentation for new hires - Verify that the employment documents submitted by the employee are filled out correctly.
- Prepare and send correspondence related to employment changes and terminations.
- Investigate and resolve matters brought forward by managers in the areas of Time to Pay.
- Work in close partnership with payroll to ensure all required employee changes impacting payroll are provided in an accurate and timely manner.
- Provide information and guidance to managers and employees relating to employment e.g., terms and conditions, vantaggi schemes, time off arrangements, Time&Attendance; policy and procedures.
- Process third party requests and provision of information in line with internal and external requirements to agreed timescales.
- Lead the maintenance of benefit schemes (Faschim, Fonchim, Fasi, Previndai)
- Acting as a point of contact for signposting managers and employees to raise inquiries with the local payroll team on pay related issues.
- Support the harmonization of Italy pay policies and procedures linked to time keeping, payroll processing, and statutory reporting
- Support the Payroll Manager in driving service excellence and process efficiency to deliver improvements on right first-time resolution rates, transaction turnaround times, processing accuracy and customer satisfaction.
- Advice managers and employees on topics related to Time to Pay process and operating arrangements.
- STANDARDIZATION AND PROCESS IMPROVEMENT
- Support the Payroll Manager in reviewing and re-designing HR processes utilising LEAN methodology approaches to achieve auditable efficiency gains in HR processes and service delivery, and ensuring compliance with HR policies, Employment Laws, Data Protection and HR best practice.
- Identify and/or evaluate other potential activities that can be added to shared services and include in our services provided.
- Identify Time to Pay processes suitable for automation and/or digitisation and support the Payroll Manager with the implementation of automation projects.
- TRAINING & COMMUNICATION
- Ensure all HR customers are trained in the use of Zucchetti and/or have access to appropriate user-friendly guidance material and resources.
- Promote the use of Zucchetti at the most appropriate level e.g., by actively promoting Manager and Employee Self Service.
Qualifications
- FORMAL EDUCATION:
- Required: Bachelor’s Degree. Or High school diploma
- Preferred: In the area of Human Resources, Business Administration or Economics.
- KNOWLEDGE & EXPERIENCE:
Required:
- Experience of operating in HR/Time to Pay/Payroll department.
- This could either be experience through internships, student jobs or regular jobs.
- Exceptional attention to detail and accuracy
- Desire and ability to make process improvements
Preferred: Experience in Finance and/or administrative function.
- TECHNICAL/SKILL REQUIREMENTS:
Required
- Knowledgeable in Microsoft Office - Excel, Word, Power Point
- Demonstrated good keyboard skills
- Demonstrated experience in record keeping
- Fluent in Italian and good English.
Preferred:
- Working knowledge of HR Regulatory Framework, Employment Law & General Data Protection Regulations, Working Time, Family Friendly legislation, statutory entitlements etc.
- Knowledge of the Zucchetti Project system.
About Us
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:
Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It’s all here for you… let’s Create Your Possible
Eligibility to Work
You will need to provide proof of right to work. It is a condition of any offer of employment we make to you that you have the permission to work in the country for the role for which you are applying for.
Equal Opportunity Employer
An equal opportunity employer, all qualified applicants will receive consideration for employment and will not be discriminated against based on race, colour, religion or belief, gender, sexual orientation, gender identity, ethnic or national origin, disability, age pregnancy or maternity, marital or civil partner status, or any other protected characteristic prohibited by law.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.