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Expert On-line - Fixed-term Contract, Bologna
Client:
Location:
Job Category:
Other
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EU work permit required:
Yes
Job Reference:
063a50535ef7
Job Views:
8
Posted:
24.06.2025
Expiry Date:
08.08.2025
Job Description:
Valmet is looking for an Expert On-line to join our team in Bologna on a 1-year temporary contract. The role involves promptly receiving customer requests related to machinery issues, verifying, and resolving problems remotely. After on-the-job training, the role works independently to complete assigned tasks.
Key responsibilities:
* Collect customer requests related to issues to be resolved
* Provide remote assistance and customer support to resolve issues
* Supervise and update software and working parameters
* Update online machinery software
* Develop and propose services, transforming customer requests into performance improvements
* Maintain proactive service on installed machinery
Requirements:
* Degree in Automation Engineering or Informatics
* At least 1 year of experience as a programmer or software designer
* Fluent in English and Italian; Spanish is a plus
* Knowledge of Siemens Step 7, Tia Portal, Motion, Sinamics, HMI WinCC, Data network transmission: Profibus, Profinet
* Willing to travel up to 25%
* Available for shift work and on-call duties
* Excellent communication and interpersonal skills
* Customer-focused and goal-oriented
* Aligned with our company values
What we offer:
* Work in a global organization with international colleagues and customers, in a dynamic, modern environment
* Commitment to innovation and excellence
* Onboarding and training programs
* Work from home options
* Welfare benefits
* Free internal canteen
Additional information:
If interested in joining Valmet in Bologna, please apply by November 15. We review applications as received and look forward to your application!
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