At Dentsu, we're looking for a Senior Client Consultant in Milan. The purpose of this role is to provide support and assistance in managing client plans and day-to-day activities while collaborating with colleagues.
Job Description: Key Responsibilities
1. Strategic Project Leadership: Independently lead the planning, execution, and delivery of complex marketing projects, ensuring alignment with client objectives, timelines, and budgets.
2. Client Relationship Management: Build and maintain strong, trust-based relationships with high-profile clients, acting as a strategic partner and primary point of contact.
3. Market & Competitor Intelligence: Stay updated on market trends and competitive landscapes within the FMCG sector, delivering insights to inform client strategies.
4. Cross-functional Coordination: Collaborate effectively with internal teams and external partners to ensure seamless execution and high-quality outputs.
5. Client Service Excellence: Address all client needs proactively, efficiently, and with a focus on innovation and value, maintaining exceptional service standards.
Requirements
* Minimum of 5 years’ experience in international agencies, with proven expertise in managing FMCG clients.
* Deep knowledge of digital marketing and hands-on experience with platforms like Google Ads, Meta Ads Manager, TikTok Business Manager, Programmatic DSPs, Sponsored Ads.
* Strong interpersonal and communication skills, capable of engaging and influencing senior stakeholders with an appropriate strategic approach.
* Fluent in English, both written and spoken.
* Excellent organizational skills, problem-solving mindset, and ability to manage projects autonomously and proactively.
* Strong teamwork and interpersonal skills, with the ability to collaborate across departments and build positive relationships.
* Positive, collaborative attitude with a commitment to team success and client satisfaction.
Location: Milan
Brand: Dentsu X
Time Type: Full time
Contract Type: Permanent
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