Location: Milan (Hybrid, 2–3 days/week)Type: Full-timeAbout Shop CircleShop Circle is an AI-first technology company that acquires and scales mission-critical B2B software businesses globally.We serve 200,000+ businesses across diverse verticals, focusing on high-retention, deeply embedded software with strong cash generation.Our model is simple but powerful: acquire high-quality SaaS companies and accelerate their growth through a centralized AI platform—driving both revenue expansion and operational efficiency.We operate as long-term owners, continuously improving products through applied AI.The RoleWe’re hiring an AI Software Engineer to bring AI into real-world production across multiple products and business units.This is not a research role. It’s about shipping.You’ll operate at the intersection of AI systems, software engineering, and business impact—working closely with product leaders, operators, and our central AI team to identify high-leverage opportunities and turn them into production-grade solutions.If you’re excited by taking ideas from prototype into production, and with measurable ROI, this role is built for you.What You’ll DoDesign, build, and deploy AI-powered features end-to-end across our product portfolioWork with LLMs, RAG pipelines, and agent-based systems in production environmentsImplement guardrails (validation, error handling, fallbacks, human-in-the-loop flows)Set up monitoring and observability to continuously improve system performanceEvaluate and optimize systems for accuracy, latency, and costImprove prompts, retrieval strategies, and model behavior through structured experimentationCollaborate cross-functionally with product, engineering, and business teamsContribute to reusable AI components and shared infrastructureWhat We’re Looking For3–6 years of experience in Software Engineering with a track record of building and maintaining production systems at scaleStrong Python skills with experience in building and deploying robust backend services and APIsHands-on experience with LLMs, RAG pipelines, and backend systemsProven track record of taking systems from prototype to productionStrong judgment in balancing speed, quality, and scalabilityStrong academic background in Technology related fieldExcellent communication in English, primary language across the businessNice to HaveExperience with evaluation frameworks and benchmarkingFamiliarity with vector databases (e.G. Pinecone, Chroma)Experience with monitoring and observability toolsFrontend experience (JavaScript / TypeScript)Experience optimizing systems for latency and costExposure to business metrics and ROI-driven decision makingWhy Shop CircleWork across a diverse portfolio of SaaS productsBuild AI systems with direct, measurable business impactHigh ownership, low bureaucracy, fast executionCollaboration with a central AI team shaping company-wide strategyCompetitive compensation and strong growth trajectory