Rooted in authentic Italian heritage, we believe in making life's simplest moments truly exceptional.
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Our Maison's story began in Parma in 1916. Today, our vibrant culture continues to bring refined Italianity to the world through quality, sophistication, and creativity.
Driven by collaboration and a strong sense of community, our Maison offers the freedom to learn, grow, and evolve. It's a place to refine your craft in a creative environment and to shape your own path with autonomy and care.
Acqua di Parma, where timeless craft meets vibrant spirit.
MISSION & RESPONSIBILITIES
As part of the the Acqua di Parma Fidenza Boutique within Fidenza Village, as Sales Assistant the key responsibilities are:
Be actively involved to reach the sales targets on all categories
Cultivate a relationship with customers through an active presence on the shop floor and by providing a unique service and shopping experience in line with the brand philosophy, the corporate image, and communication and CRM guidelines
Master selling skills to satisfy customer needs
Act as brand Ambassador to build relationships with new customers and VIP clientele
Ensure a high level of standards in Merchandising and Brand image according to corporate guidelines
Respect Retail Operations procedures and the guidelines provided by HQ
Use the main IT applications and systems, constantly updating any new tools made available by the company with reference to the Salesforce CRM system
Develop a unique customer experience and irreproachable service, build customer loyalty and develop the customer base
Monitor stock levels and cooperate with the stock team providing support
REQUIREMENTS
Previous experience xpavfwm in the luxury industry and outlet channel with a customer-oriented are a plus
Entrepreneurial spirit with the ability to drive results
Positive Attitude, fragrance passionate and team oriented
Ability to listen and advise, have a taste for challenges and sales
Fluent in English, additional languages are a plus
We are looking for 2 tempo pieno positions within Fidenza Outlet Village.
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