Social network you want to login/join with: 2nd Line Operations of Core IMS Networks in a multi-vendor environment Responsible for preventive and corrective second-level troubleshooting to ensure quality, continuity of service, and quick restoration times for Core IMS Network Elements. Collaborate with 1st Line Operations teams to develop procedures for alarm analysis to detect and eliminate faults. Perform data configuration, software rollout, and support integration activities with planning and delivery functions. Key accountabilities and decision ownership: In case of incident, perform troubleshooting analysis and all repair actions, including vendor support escalation, to restore service and performance of the Core Network. Conduct proactive maintenance activities to prevent incidents and optimize the network, including Daily Walkthroughs and Health checks for Core CS components. Ensure planned work activities, network rollout, software upgrades, and parameter changes in the Core CS network maintain quality of service and prevent regression. Introduce and manage cutting-edge technologies, including vendor and on-the-job training. Perform acceptance tests and integration/configuration activities for new network elements in the Core CS network. Share knowledge to enhance the technical skills of other teams involved in deployment and operations. Key performance indicators: Managing a changing environment Core competencies, knowledge, and experience: Strong knowledge of core network principles for 2G/LTE technologies: MSS, MGW, SBC, CSCF, TAS, ENUM, VoLTE. Good understanding of core network protocols: SIGTRAN, ISUP, CAMEL, INAP SIP, Diameter, TCP/UDP, S1AP, GTP/GTPv2, MAP, BSSAP. Experience in trace analysis (Wireshark, Tektronix, network element traces). Basics of NFV Framework and VNF technologies (virtualization layer, VIM, VNF Managers) and related protocols (MPLS/IPSEC Tunnel). Automation skills using common languages/tools (Python, Power Automation, RH Ansible, scripting). Team-oriented approach. Proficiency in English (spoken and written). Must-have technical / professional qualifications: University degree in Electronics, Telecommunications, or Information Technology. 1-2 years of experience in Core Network Operations and Maintenance activities. Nokia core network training and certifications or equivalent. Location: Rome Who we are Vodafone is a leading telecommunications company in Europe and Africa, investing in new technologies to improve the lives of millions globally. We foster a culture of innovation, equality, and inclusion, celebrating diversity and ensuring equal opportunities for all candidates. J-18808-Ljbffr