Location
Milan - Via Alfredo Cappellini (Hop)
Employment Type
Full time
Department
Deliveroo Cost Center Hierarchy COO New Verticals Global Site Operations Hop Site Operations UK & EU Hop Site Operations UK & EU
About the role
Our Warehouse Site Leader are the beating heart of our daily operations on site. You will work closely with the management team to maximize customer satisfaction and ensure the smooth running of our Hop sites. You will be responsible for ensuring that all of our loyal customers receive their basic necessities as quickly as possible.
What you'll be doing
* Your responsibilities will include
* Supervise that all orders are picked up on time.
* Manage store openings and closures
* Communicate with our riders to make sure deliveries are made promptly.
* Manage the shipping area and support the packaging of delivery orders to be sent to our customers.
* Ensure that all deliveries are scanned and that any appropriate complaints are recorded.
* Empty deliveries according to the procedure, paying attention to the accuracy of the positions of the products and the rotation of the dates.
* Ensure that inventory counts are accurate and that all areas are counted.
* Collaborate with our Assistant Warehouse Manager and Warehouse Manager to ensure the proper functioning of the site.
* Ensure that the warehouse remains clean and tidy at all times and that any hazards are addressed promptly.
Requirements
* Experience in a similar environment is preferred
* Fluent Italian (mandatory) + basic English (nice to have)
* Hourly flexibility
* Willingness to work 40-hour shifts per week
* Experience in achieving the targets
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Workplace & Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
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