Onsite Receptionist
Department: Facility
Location: ADP Torino
Reports to: Facility Manager
Job Purpose: Providing high level of onsite reception service, being the first contact with the company. Adequate and proactive attitude towards local and international visitors/clients as well as the employees. Support on safeguarding and enhancing ADP’s assets, brand and reputation.
Key Responsibilities and Tasks
Reception and Switchboard
Taking care of facilities related to onsite guest reception and welcome
Switchboard management in accordance with other receptionists based at the other locations in Italy
Maintenance Teams/Vendors welcome and registration/feedback collection following their onsite activity
Mail and Postage
Registration and distribution of inbound mail
Deliveries via courier booking/tracking and paper boxes arrangements
Onsite management of mail in/out – franking operation and counting tracking to be shared with ADP Finance Team
Meeting Rooms
Setting the layout of the meeting rooms and cooperating with IT department referencing meeting rooms procedure
Provide support with Meeting‑Room‑Booking system in case of need
Provide support to ADP Teams with their guests
General Facilities
Facilities Ticketing Tool management
Onsite Facility focal‑point and collector for special maintenance requests, complaints related to defects
Maintenance emergency call‑out management
Being the onsite contact for the Physical Security Central Team in case of local test
Stationary purchasing procedure
Supporting the Business in various day‑to‑day activities/requests
Support local GETS Team with peripherals distribution/collection
ADP assets management liaising with local ADP Finance Team
Events
Manage catering services requests
Provide Facilities support with preparation of events in case of need
Training Department Support
Onsite training/educational material collection and distribution
Support to Trainers in case of need (training records collection)
Health & Safety
Being the onsite contact for Safety
Support to the occupational physician, when needed
Appropriate support to the Facility team in case of emergencies/urgent issues as they arise locally
Skills and Knowledge
Ability to interact with visitors in proper professional manner
English fluent
Collaborative and proactive attitude, able to identify priorities
General knowledge of facilities equipment and facility procedures
General knowledge in the use of computer systems
Ability to identify and recognise unsafe conditions or work practices
Ability to identify problems, provide support
Ability to cope with stress
Education and Experience
At least 5 years experience in equivalent role in multinational company
English is a must
Organisation and communication skills
Team working skills is a must
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP
ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
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