One of the most important large-scale retail groups is seeking a
Group Quality Director.
He/She will oversee all aspects of quality and safety within the food manufacturing/food retail/food production environment, to ensure compliance with regulations (Italian and international law) and with customer expectations.
The role requires strong technical knowledge and leadership experience.
Key responsibilities:
Quality Management: Lead the entire quality function, including setting long-term testing strategies, implementing quality frameworks, and overseeing the Quality Management System (e.G., HACCP).
Compliance: Ensure all products and operations meet health, safety, and food hygiene regulations.
Team Leadership: Manage and develop the quality assurance team to ensure product development activities meet high quality standards.
Stakeholder Collaboration & External Partnerships: Collaborate cross-functionally with Supply Chain, R&D, Marketing, and Innovation teams to support new product development and ensure quality integration.
Oversee the performance of suppliers and co-packers to ensure compliance with companyguidelines and expectations.
Manage consumer and customer complaint processes and provide escalation support for critical issues.
Lead engagement with external stakeholders, including auditors, regulatory bodies, and third-party partners.
Process Improvement: Oversee operational efficiency and quality control across all stages of production and distribution.
Risk Management: Report on quality-related risks and compliance status to leadership.
Required qualifications:
Education: A degree in a scientific discipline such as Food Science, Chemistry, or Biochemistry is required.
Experience: A minimum of 10 years' experience in an executive quality role, including team management, is required.
Language: Fluency in both Italian and English.
Place of work: Veneto (Italy)
Applicants who meet all the required qualifications may send their résumé/CV, including the required privacy consent, to feliciani@robertson-associates.com