PbPOSIZIONE: /b HOTEL RESORT - Food Beverage Manager /ppbRETRIBUZIONE ANNUA LORDA: /b /ppbSETTORE DI APPARTENENZA: /b Retail /ppbDESCRIZIONE AZIENDA /b /ppOn behalf of our esteemed international client leader in the Food Beverage sector, we are looking for a Food Beverage Manager that will be based in Milan. /ppbMain Duties: /b /polliManage and monitor main KPI's of departments in all Food Beverage areas. /liliAchievement of department's business goals (sales and productivity). /liliIdentify customers' needs and respond proactively to all of their concerns. /liliPreserve excellent levels of internal and external customer service. /liliLead FB team by attracting, recruiting, training, and appraising talented personnel. /liliEstablish targets, KPI’s, schedules, policies, and procedures. /liliMaintain relations with different stakeholders (HR, Marketing, Facility, Finance). /liliDirect responsibility of a group of 100/150 coworkers in accordance with their first line of managers. /li /olpbKey Experiences: /b /polliUniversity Degree or equivalent. /lili3 to 5 years minimum experience in a role of Food Beverage Leader/Manager; preferably with experience in retail/luxury sector. /liliCustomer and service-oriented. /liliResult focused. /liliGood understanding of retail front-and back-office procedures. /liliExperience in developing and implementing retail operational solutions, preferably in a retail or customer-oriented context. /liliExcellent analytical and presentation skills. /liliAbility to work with cross-functional teams at HQ/Markets levels. /liliTravel flexibility. /li /olpbOther Requirements: /b /polliCombination of strategic, analytical, and pragmatic thinking. /liliEntrepreneurial spirit and proactive. /liliExcellent communication and interpersonal skills. /liliAbility to work under pressure and multi-task. /liliPositive attitude and flexible/adaptable to change. /li /olpbLanguages: /b /polliEnglish (fluent). /liliOther languages are an asset. /li /olpPlease send your CV to with the subject "FOOD BEVERAGE MANAGER MILANO". /p #J-18808-Ljbffr