Summary
Knauf researches:
1 intern for the Sales Support & Customer Service department
The department is responsible for supporting the sales network in monitoring and correctly applying the Company's commercial policies.
In particular, the intern will be trained on:
- Knauf customer segmentation criteria: sales channels, geographical area, turnover range.
- methods of application of the company commercial policy
- team work on the operational management of commercial conditions, the related monitoring and post-sales management of related complaints
- analysis and understanding of sales processes also from a critical perspective and aimed at improving them
- methods of managing relationships with customers and the sales force, in coordination with the needs of the Sales Support and Customer Service Team
- interface with Marketing/One-CRM teams for the use of digital CRM tools
Requirements
- degree in economics, statistics, marketing and communications, management engineering
- Fluent English and Italian
- Good relational skills
- ability to work in a team
- desire to learn and get involved
Objective of the internship:
- acquisition of analytical skills in interpreting sales data
- acquisition of tools to monitor the correct application of the commercial policy
- acquisition of methodologies for evaluating the fundamental criteria that can define a good commercial policy based on the players and market dynamics
Additional Information
Place of work: Castellina M.ma (PI)
Contract: Internship
Salary: 700 Euro + Ticket Restaurant + transport allowance.