POn behalf of our client, a fast-growing provider of virtual support services, GRS Recruitment is seeking to recruit a Virtual Team Manager / Customer Support Specialist for their Nicosia office. This is an excellent opportunity for a dynamic and people-oriented professional to lead multicultural freelance teams and drive service excellence in a digital environment. If you are an organised leader with strong communication skills and a passion for remote team management, this role could be an ideal fit. /ph3MAIN DUTIES AND RESPONSIBILITIES /h3olliConduct interviews, onboarding and training for individuals providing client services via the company’s platform. /liliManage and lead distributed freelance teams, fostering communication, collaboration and high performance. /liliPlan, prioritise and manage your own daily workflow while monitoring and analysing freelancer output. /liliProvide feedback and coaching to improve team performance and ensure client satisfaction. /liliContribute to internal development projects aimed at enhancing operational quality and efficiency. /li /olh3CANDIDATE PROFILE /h3olliExperience or academic background in Human Resources, Administration, Customer Support, Management or Marketing. /liliExcellent command of the English language (both written and verbal); additional languages are an advantage. /liliCompetent in using Google Docs, Sheets, and Slides. /liliStrong leadership, problem-solving and time-management skills. /liliMotivated, team-oriented, and capable of thriving in a virtual environment. /li /olpDue to the high volume of applications, we receive at GRS Recruitment, only shortlisted candidates will be responded to. /p #J-18808-Ljbffr