Operations excellence support

Ph3We're hiring an Operations Excellence Support /h3 pAtlantic Gate is a dynamic, mid-sized international freight forwarding company with a strong global footprint and a focus on integrated logistics solutions. With our own offices worldwide and a trusted partner network, we deliver seamless, reliable, and cost-efficient logistics services across global markets. /p pAs we continue to grow, our Genoa office plays a key role in strengthening our operational excellence and supporting our international expansion. /p h3Your Role /h3 pAs Operations Excellence Support, you will play a pivotal role in ensuring the smooth operation and continuous improvement of our core systems and processes. /p pYou will act as the first point of contact for operational systems (TMS, CRM, quotation platforms), supporting users, maintaining data quality, and contributing to process optimization across the business. /p pThis is an excellent opportunity for someone who enjoys working at the intersection of operations, systems, and continuous improvement in an international environment. /p h3Key Responsibilities /h3 ul liAdminister and maintain core operational systems (TMS, CRM, quotation and contract platforms), including user management and data integrity /li liProvide first-line support to operational teams, troubleshoot issues, and coordinate resolutions with IT and system providers /li liEnsure adherence to system workflows, SOPs, and data quality standards, identifying and addressing process gaps /li liSupport system enhancements, testing, and rollouts, working closely with internal teams and external vendors /li liDevelop and maintain training materials and support onboarding and user training initiatives /li liPerform data quality checks and support operational reporting, dashboards, and data analysis /li liCollaborate across Operations, Finance, IT, and Commercial teams to drive continuous improvement and operational efficiency /li /ul h3Your Profile /h3 ul liDegree in Logistics, Business, Supply Chain, IT, or a related field /li liExperience in freight forwarding, logistics operations, or systems support is a strong advantage /li liFamiliarity with TMS, CRM, ERP, or similar systems /li liStrong analytical and problem-solving skills /li liStructured, detail-oriented, and process-driven mindset /li liExcellent communication skills and ability to work cross-functionally /li /ul h3Why Join Atlantic Gate? /h3 ul liWork in an international, fast-growing logistics company /li liExposure to global systems and cross-regional operations /li liPlay a key role in driving operational excellence and system improvements /li liOpportunities for learning, development, and career progression /li liCollaborative and entrepreneurial working environment /li /ul h3Interested? /h3 pJoin us and be part of shaping the operational backbone of a growing global logistics network. /p /p #J-18808-Ljbffr